We're always here via email, careau@koh.com or fill out the form and we'll be in touch as soon as possible. Our support hours are 9am - 5:00pm AEST Monday to Friday.

How to Koh

Home

Shop

Why Koh

Get Started

Koh AU

At Koh, we are here to help with any questions you may have about our products. 

Koh-mmunity Support | We're Here To Help | Koh AU

We have sent your order to our warehouse to be fulfilled. 
Once it has been picked up by our courier, you will receive a tracking link. Please keep an eye out for that in your inbox. 
Please allow up to 5 business days during sale periods. 
Team Koh

I have a product question 🫧

Account management 🌏

Policies and delivery 📦

Report a site issue 🐛

Get more information

Surface products 🪞

Bathroom products 🚿

Kitchen products 🍽️

Laundry products 🧺

Tools & Accessories 🧽

Sustainability & Standards 📜

Shipping & Returns 🚚

Payments & Refunds 💸

Usage 📖

Koh Stockists 🏪

Accounts 👥

Loyalty 🎁

Get support