How do I care for and dispose of my Body Wash Pump?Updated 5 hours ago
TL;DR: Rinse the Body Wash Pump nozzle with warm water every few refills to keep it dispensing cleanly. Steam and shower humidity are fine, standing water isn't. This is a keep-and-refill bottle: the soft-touch matte finish means it isn't accepted in kerbside recycling, so refill it from the Sensitive Body Wash refill box. The pump head can be recycled on its own, because there's no metal spring inside it.
How do I keep my Body Wash Pump working well?
Three habits keep the pump running for its full life.
Rinse the nozzle every few refills
Run warm water through the head to flush out dried product. That keeps the mechanism smooth and the 2 ml dose consistent.
Steam is fine, standing water isn't
The pump is made for the shower, so humidity doesn't bother it. Don't submerge it or leave it sitting in a puddle on the shower floor.
Warm water and mild cleaners only
Solvents, bleach and abrasive scourers can damage the pump mechanism and dull the matte finish. Press the head normally rather than forcing it.
Troubleshooting
Pump feels stuck or tight
New pumps arrive with the head locked so they don't leak in transit. Twist the collar beneath the nozzle anticlockwise, firmly, to unlock it. If it's still tight, wrap a cloth around the collar for grip and try again gently.
Pump isn't dispensing anything
Check the head is unlocked. If the bottle is new or just refilled, prime it with several full pumps until product flows. If it still gives you nothing, flush the nozzle with warm water to clear the blockage.
Leaking from the pump head
Usually overfilling or heat. Wipe off the excess, check the head is screwed on firmly, and keep the bottle out of direct sunlight. Fill to just below the neck next time.
Dose feels smaller than it used to
Product buildup inside the head is the usual cause. Flush it with warm water and let it dry before refitting. The pump is built for long-term repeated use, so a smaller dose usually means buildup rather than wear.
How do I dispose of my Body Wash Pump?
The bottle and the head are handled separately at the end of the bottle's life.
Pump head
Polypropylene (PP) with no metal spring inside, so nothing needs separating out. Twist it off and put it in your kerbside recycling.
Bottle
Keep it and refill it from the Sensitive Body Wash refill box. The soft-touch matte finish means it isn't accepted in kerbside recycling, so at the very end of its life it goes in the general waste bin.
The bottle also carries the Reloop additive in its plastic. In a microbe-rich environment such as landfill or soil, the additive is designed to draw microbes to the plastic so they can break down its molecular structure over time.
⚠ Before you replace it
The Body Wash Pump is built to be kept and refilled many times over. If yours has stopped working, rinse the nozzle with warm water or work through the troubleshooting above first. Most problems clear without a replacement.
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Last reviewed: October 2026 · Koh Australia