Can I use Universal Cleaner on wool carpet?Updated 2 hours ago

TL;DR: Universal Cleaner isn’t suitable for wool carpets or natural fibres, the higher pH can damage them.

Why it’s not suitable for wool

Wool is a natural protein fibre that’s sensitive to alkaline products. Universal Cleaner has a high pH. Using it can cause dulling, weakening, or long-term fibre damage.

Best practice for wool carpets

• Use a wool-safe cleaner specifically formulated for natural fibres.
• Always spot test any new product in an inconspicuous area first.
• Blot (don’t scrub) stains gently with a damp cloth and allow to air dry.
• If in doubt, contact a professional carpet cleaner who specialises in wool care.