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How do I open Laundry Pump?Updated 14 hours ago

TL;DR: Laundry Pump ships locked from the factory. Hold the white reservoir, then twist the pump head anti-clockwise while turning the reservoir clockwise to break the seal. The pump head will rise. Press it down a few times to prime, then it's ready to dispense.

Last reviewed: April 2026

Koh Laundry Pump
Koh Laundry Pump in use

How do I open Laundry Pump?

Laundry Pump ships in a locked position to prevent leaks during transit. To open, hold the white reservoir firmly with one hand, grip the pump head with the other, and twist them in opposite directions: pump head anti-clockwise, white reservoir clockwise. The pump head will rise once unlocked. If the head feels like it spins endlessly, give it a small upward tug while twisting to break the factory air-seal. Once raised, press the pump head down a few times to prime it. The first few pumps may dispense nothing while the dispenser draws liquid up the tube.

1

Hold the reservoir. Grip the white plastic reservoir firmly with one hand.

2

Twist opposite ways. Turn the pump head anti-clockwise while turning the white reservoir clockwise. The head will rise.

3

Stuck? Tug up. If the head spins endlessly, keep twisting and give it a small upward tug to break the factory air-seal.


How do I prime Laundry Pump for first use?

Once the pump head is raised, press it down firmly several times. The first few pumps will dispense nothing while the dispenser draws Sensitive Laundry Liquid up the internal tube and pressurises the chamber. Liquid will start flowing within 4 to 6 presses. After that, each press dispenses 4 mL.

✓ Prime in 4 to 6 presses

Once the pump head is raised, press it down firmly several times. The first few pumps will be dry while the dispenser draws liquid up the tube. Liquid will start flowing within 4 to 6 presses. After that, each press dispenses 4 mL.

4 to 6 presses 4 mL per press

⚠ If it still won't open

Try a firmer upward pull while twisting anti-clockwise. Make sure you're twisting the pump head, not the entire lid or bottle. If the pump is open but not dispensing, keep pressing to fully prime it.

Firmer pull Twist head only

How much Laundry Pump should I use per load?

Each press dispenses 4 mL of Sensitive Laundry Liquid. Use 4 pumps for a regular machine load, 6 pumps for a larger load, and 2 pumps per 5 litres of water for handwashing. Laundry Pump delivers the same 4 mL per press as Dish Pump, so it can also work as a backup dispenser for Dishwashing Liquid in a pinch.

Designed for Sensitive Laundry Liquid

Laundry Pump is designed to pair with Sensitive Laundry Liquid. 4 pumps for a regular load, 6 for larger loads, 2 pumps per 5 litres of water for handwashing.

4 mL per press 4 pumps regular load 6 pumps large load

Also works with Dishwashing Liquid

Laundry Pump delivers the same 4 mL per press as Dish Pump, making it a compatible backup for Dishwashing Liquid.

Same 4 mL dose Backup option

Koh Sensitive Laundry Liquid

Sensitive Laundry Liquid

1.5L bottle. Designed for sensitive skin. Pairs with Laundry Pump for accurate 4 mL dispensing.

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