Are there any fabrics I shouldn't use with Universal Cleaner?Updated a day ago
TL;DR: Avoid using Universal Cleaner on wool, silk, cashmere, mohair, alpaca, and other protein-based natural fibres. Those fibres need a specialist wash rather than a general-purpose surface cleaner. Check the care label, choose a WoolSafe approved product, and book a professional carpet cleaner for anything beyond light surface dust on a valuable wool or silk rug. Synthetic-fibre textiles like nylon, polyester and polypropylene are a different story.
Which fabrics is Universal Cleaner not recommended for?
⚠ Not recommended on protein-based fibres
Wool, silk, cashmere, mohair, and alpaca are all protein-based. They respond differently to cleaning chemistry than synthetic fibres like nylon or polyester. Protein fibres need a specialist wash formulated for them, not a general-purpose surface cleaner.
What should I use on wool or silk instead?
✓ Better alternatives
Check your carpet's care label. Use a specialist cleaner formulated for wool, usually labelled WoolSafe approved. For deep cleans or stubborn stains, book a professional carpet cleaner with wool experience. Manufacturer guidance always comes first.
What do I do about a fresh spill on wool while I find the right product?
✓ Emergency wool care
Act quickly and blot, don't rub. Rubbing spreads the stain and can felt the wool fibres. Blot with a clean dry cloth.
Work from the outside in. Stops the stain spreading outward into clean fibres.
Plain water only for first aid. Cool water on a clean cloth, dabbed lightly. Don't saturate the carpet backing.
Dry thoroughly. Press dry with a clean towel, then let the area air dry. For deeper stains, call in a professional.

Universal Cleaner, one Atomiser Spray Bottle and one Universal Cloths Mixed 4pk in a single box. Suits hard surfaces and synthetic-fibre textiles, not wool or silk.

Suits hard surfaces and synthetic-fibre textiles. Not recommended for wool, silk or other protein-based fibres. Good Environmental Choice Australia (GECA) certified, Allergy UK certified, Sensitive Choice approved, Eczema Association of Australasia recognised. Made in Australia.

Koh Perks · earn points on every order
Earn points on every purchase, refer a friend, and redeem for discounts on your next order. Find all the ways to save in one place.
Browse all Universal Cleaner articles
Last reviewed: September 2026 · Koh Australia

