Are there any fabrics I shouldn't use with Universal Cleaner?Updated 13 days ago
TL;DR: Yes. Avoid using Universal Cleaner on wool, silk, cashmere, mohair, alpaca, and other protein-based natural fibres. Sensitive Laundry Liquid isn't suitable for protein fibres either. Use a wool-safe specialist cleaner or consult a professional carpet cleaner. For anything other than light surface dust, always call a pro on valuable wool or silk.
Is Universal Cleaner safe for wool, silk, and other natural fibres?
⚠ Not recommended on protein-based fibres
Wool, silk, cashmere, mohair, and alpaca are all protein-based. They respond differently to cleaning chemistry than synthetic fibres like nylon or polyester. Without product-specific testing, we won't risk your valuable fibres.
What should I use on wool or silk instead?
✓ Safer alternatives
Check your carpet's care label. Use a wool-safe specialist cleaner (usually labelled "WoolSafe approved"). For deep cleans or stubborn stains, book a professional carpet cleaner with wool experience. Manufacturer guidance always comes first.
What do I do about a fresh spill on wool while I find the right product?
✓ Emergency wool care
Act quickly and blot, don't rub. Rubbing spreads the stain and can felt the wool fibres. Blot with a clean dry cloth.
Work from the outside in. Stops the stain spreading outward into clean fibres.
Plain water only for first aid. Cool water on a clean cloth, dabbed lightly. Don't saturate the carpet backing.
Dry thoroughly. Press dry with a clean towel, then let the area air dry. For deeper stains, call in a professional.

Pairs Universal Cleaner with Atomiser Spray Bottle and a Universal Cloth. Safe for hard surfaces and synthetic-fibre textiles, not for wool or silk.

Safe for most hard surfaces and synthetic-fibre textiles. Not recommended for wool, silk, or other protein-based natural fibres.

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Last reviewed: April 2026
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