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Can I redeem multiple rewards-point vouchers in one transaction?Updated 3 days ago

TL;DR: Yes. You can apply more than one Koh Perks voucher at checkout. Each voucher reduces your subtotal once, and the order total updates as you add each code. Vouchers must be valid and unexpired, and unused balances don't carry over to a future order.


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Can I use multiple Koh Perks vouchers in one order?

Yes, you can apply more than one Koh Perks voucher to a single order at checkout. Sign in to your Koh account, add products to your cart, and head to checkout. Enter your first voucher code in the discount code field and click Apply, then repeat with each additional voucher. Your subtotal updates after each one. Vouchers must be valid and unexpired, and each voucher applies once per order, any unused balance from a voucher doesn't carry over to a future order. The full amount of each voucher is used or lost.

1

Sign in and fill your cart

Sign in to your Koh account, add products to cart, and head to checkout.

2

Enter your first voucher code, click Apply

Find the discount code field at checkout, paste or type your first Koh Perks voucher code, and click Apply. Your subtotal updates with the discount.

3

Repeat with additional vouchers

Enter each additional voucher code one at a time and click Apply. The subtotal updates with each code, so you can see exactly how much each voucher takes off.


Are there any rules on using multiple vouchers?

A few practical rules apply when stacking Koh Perks vouchers. Each voucher must be valid and within its expiry date, expired codes won't apply. Each voucher applies once per order, so you can't use the same code twice. Unused balances from a voucher don't carry over to a future order: if your voucher is worth more than the discount it covers on this order, the leftover is forfeited. Each voucher has its own terms, so partnership or special-event vouchers may have additional restrictions (like minimum spend or specific product exclusions). Those terms show on the voucher when it's issued.

✓ Each voucher applies once per order

You can use multiple different vouchers in one order, but you can't apply the same code twice. Each one reduces your subtotal once.

✓ Must be valid and unexpired

Expired voucher codes won't apply at checkout. Check the expiry date on each voucher in your Koh Perks dashboard before using.

⚠ Unused balances don't carry over

If a voucher is worth more than the discount it covers on this order, the leftover is forfeited. Vouchers are use-it-or-lose-it per redemption, not a debit account.


My voucher didn't apply at checkout, what now?

If a Koh Perks voucher didn't apply at checkout, the most common reasons are: the voucher has expired, you've already redeemed it on a previous order, or the voucher has specific terms (like minimum order value or product exclusions) that this order doesn't meet. Check the voucher details in your Koh Perks dashboard, the expiry date and any specific terms are shown there. If everything looks right and it still won't apply, email our team with the voucher code and your account email, and we'll look into it.

A few things to check:

  • Expired? Check the expiry date in your Koh Perks dashboard
  • Already used? Vouchers are single-use, so check if it was redeemed on a previous order
  • Order doesn't meet voucher terms? Some vouchers have minimum spend or product exclusions, shown on the voucher when it was issued
  • Typo? Voucher codes are case-sensitive, copy-paste rather than retype

If you've checked all of the above and it still won't apply, send us your voucher code and account email and we'll investigate.

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