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Can you deliver to parcel lockers?Updated 2 hours ago

TL;DR: Yes, Koh can deliver to Australia Post 24/7 Parcel Lockers. Sign up for a free MyPost account, add your locker address, and use that delivery address at checkout. When your parcel arrives, you’ll get notified and have ~2 days to pick it up. 🚚


How it works

  1. Download the AusPost app or go to the MyPost website and create a free account.
  2. Select a Parcel Locker location that’s convenient for you, and save its unique address. Your locker address must include your name, your 10-digit APCN (Australia Post Customer Number), and the locker’s street address.
  3. At checkout on koh.com, enter that locker address as your shipping address.
  4. Once your parcel arrives at the locker, you’ll get a notification via SMS or email with an access code to open the locker. You’ll usually have ~2 business days to collect it.

Size & item limits

  • Parcel Lockers accept parcels up to 16kg in weight.
  • Max dimensions roughly 39 × 36 × 64 cm.
  • Items that are letters, standard mail (which fit into a mailbox), or require a signature or proof of age may not be eligible.

Good to know

  • Parcel Lockers are free, secure, and open 24/7. 
  • If you miss the pickup window (usually ~2 business days), the parcel may be moved to a local Post Office for you to collect.
  • Make sure the name on your order matches how it’s registered with MyPost, so there’s no issue receiving it.
  • Find our more about Australia Post Parcel Lockers here.
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