We offer free delivery on orders over $99. For orders less than $99...

How much does delivery cost?

Delivery is usually between 2-5 business days, depending on ...

How long will my order take?

Where do you ship to?

All orders receive a tracking number from AusPost. Once you ...

How can I track my order?

All orders require a signature at the point of delivery. You can request ...

Do I need to sign for my parcel?

Your tracking number may take up to 12 hours to become active. If you...

My tracking is not working

Gift Vouchers are digital gift cards, not physical. If you are ...

I didn't receive my Gift Voucher

We're always here via email, careau@koh.com or fill out the form and we'll be in touch as soon as possible. Our standard response time is one business day and our operating times are 9am - 5:30pm Monday to Friday.

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