How much does delivery cost?
🚚 Free delivery on orders over $99! Under $99? Metro shipping is $9.95, regional is $11.95. 💸
🚚 Free delivery on orders over $99! Under $99? Metro shipping is $9.95, regional is $11.95. 💸
⏰ Most Koh orders arrive in 2–5 business days Australia-wide! Big orders may ship in multiple parcels, please allow up to 5 days for any extras. 📦
🌏 Need Koh on your doorstep? We ship Australia-wide, and to NZ, the UK & US! Tap your flag to find your local Help Centre 🚀
All orders receive a tracking number from AusPost. Once you ...
✍️ All Australia Post deliveries need your signature. You can enable Safe Drop (at your own choice) or divert to a Parcel Locker. Get live updates via the AusPost app. 🐨🚚📱
⏳ AusPost updates can take up to 24 hours to appear. If your tracking still isn’t moving, reach out to the Koh-mmunity Support team for a quick resolution.
🎁 Digital gift cards go straight to your email. Check spam/junk first. Still can’t find it? Here’s how to get it resent.
⏱️ You’ve got 30 minutes to self-cancel your order via the cancellation link. After that, requests can’t be processed.
🚚 Large orders may arrive in separate parcels. Check for multiple tracking numbers first. Still missing an item? Contact us within 7 days and we’ll make it right.