I bought a product from Woolworths, Aldi, or Harris Farm, can you help?Updated a month ago

We love that you’ve got your hands on Koh! If you picked up our products from Woolworths, Aldi, Harris Farm, or any other retailer, any returns, refunds, or exchanges will need to go through the store where you purchased them.

Once a retailer stocks up on Koh, those products officially become theirs. That means if something’s not quite right, the best move is to chat with their customer service team. They’ll sort out your return or exchange and, if needed, raise a claim with our wholesale team behind the scenes.

Of course, if you’ve got any product questions, we’re still here for you! Reach out, and we’ll be happy to help.