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Do my past orders count toward Koh Perks?Updated 14 hours ago

TL;DR: No, Koh Perks points only apply to orders placed after you join. Past orders before you enrolled don't earn points or count toward your tier. The fix is to sign up now, every order from here on earns points.


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Do my past orders count toward Koh Perks?

No, Koh Perks points only apply to orders placed after you join the loyalty program. Orders placed before you enrolled don't earn retroactive points and don't count toward your tier spend. This applies even if you've been a long-term Koh customer who's spent significantly with us, only spend from your enrollment date forward counts. The way to start benefiting is to join now: every order from sign-up onwards earns points on the standard rate, plus bonus points for reviews, referrals, and birthdays.

⚠ Past orders

Orders placed before you joined Koh Perks don't earn retroactive points and don't count toward tier spend.

✓ Future orders

Every order from your enrollment date forward earns points. Plus bonus points for reviews, referrals, and birthdays.


How do I sign up so my next order earns points?

To start earning Koh Perks points, sign in to your Koh account, head to the Koh Perks page at koh.com/pages/koh-perks, and click Join & Agree. Membership is free. Your next order onwards will earn points at the standard rate, with points landing in your dashboard within 48 hours of the order being placed.

Sign in to your Koh account, head to the Koh Perks page, and click Join & Agree. Free, takes a moment. Your next order onwards earns points at the standard rate, with points landing in your dashboard within 48 hours.

Join Koh Perks


Why don't past orders count?

Koh Perks is opt-in by design, meaning customers join with full awareness of the program terms. Retroactively crediting points for orders placed before joining would mean treating past customers as if they'd consented to and engaged with the program when they hadn't. It also keeps the program consistent across all members: everyone earns from their enrollment date forward at the same rate. The trade-off is that early joiners build their balance faster than people who join later, but the rate per dollar is the same for everyone from their respective sign-up dates.

Koh Perks is opt-in by design, meaning you join with full awareness of the program terms. Retroactively crediting orders placed before joining would mean treating past customers as if they'd consented to and engaged with the program when they hadn't. The rule keeps things consistent across all members: everyone earns from their enrollment date forward at the same rate.


Koh Perks rewards and ways to save

Koh Perks · earn points on every order

Earn points on every purchase, refer a friend, and redeem for discounts on your next order. Find all the ways to save in one place.

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Last reviewed: May 2026


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