Can I have a sample?Updated 11 hours ago

Koh doesn't currently offer free samples or trial sizes. Cleaning products are different from things like fragrance or skincare where a small sample gives you a useful sense of the product. Cleaning works in real-life use, you need to spray it on actual surfaces, see how it cuts through actual grease or soap scum, and use it across enough cleans to see whether it suits your routine. A small sample wouldn't answer those questions, so instead Koh covers every product with a 30-day money-back guarantee. You get the full-size product, you use it on real cleaning jobs, and if it doesn't work for you, you get a refund.

Koh's 30-day money-back guarantee lets you return any product within 30 days of delivery for a refund. You don't need to send back unused product or original packaging, the guarantee specifically covers products you've actually used. If you've tried it and it's not for you, that's the use case the guarantee is built for. To start a return, use the returns flow on the Koh Help Centre, the flow handles return requests directly without needing to contact our team. Once approved, you'll receive a return label or refund instructions depending on your situation. Full terms are on the dedicated 30-day money-back guarantee page on koh.com.

If you want to try a few different Koh products at once rather than committing to a single one, Starter Kits are designed for exactly that. Each Starter Kit is a pre-packed bundle built around a specific cleaning task, kitchen, bathroom, laundry, or whole-home, with the products and tools that work together for that task. Bundle pricing is sharper than buying the items individually, so you're paying less to try more. Starter Kits are also covered by the 30-day money-back guarantee, so if the kit doesn't work for your home, you can return it within 30 days for a refund.