The product is too runny or too thick. What should I do?Updated 20 hours ago
TL;DR: If Stain Remover feels too runny or too thick, it’s usually temperature. Bring the bottle back to room temperature and shake gently to restore consistency.
Why it happens
- Xanthan gum in the formula gets thinner in heat and more gel-like in cold.
- Storage or delivery swings can change how the spray feels without affecting performance.
Quick fix
- Leave the bottle at room temperature for 30-60 minutes.
- Shake gently to re-mix.
- Test the spray. A fine, foamy spray is ideal for pre-treating.
Storage tips
- Keep sealed and upright in a cool, dry place.
- Avoid hot cars, sunny windowsills, or unheated sheds.