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The product is too runny or too thick. What should I do?Updated 20 hours ago

TL;DR: If Stain Remover feels too runny or too thick, it’s usually temperature. Bring the bottle back to room temperature and shake gently to restore consistency.


Why it happens

  • Xanthan gum in the formula gets thinner in heat and more gel-like in cold.
  • Storage or delivery swings can change how the spray feels without affecting performance.

Quick fix

  1. Leave the bottle at room temperature for 30-60 minutes.
  2. Shake gently to re-mix.
  3. Test the spray. A fine, foamy spray is ideal for pre-treating.

Storage tips

  • Keep sealed and upright in a cool, dry place.
  • Avoid hot cars, sunny windowsills, or unheated sheds.
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