Troubleshooting Promo Codes and Gift CardsUpdated 7 days ago
If you're having trouble applying your promo code, follow these steps:
Before placing an order:
Ensure there are no extra spaces before or after your code. When copying and pasting the code, be mindful that sometimes extra spaces or hidden formatting can get included, causing issues. Try typing the code manually instead.
Check the code’s conditions; product eligibility, expiry date, and log into the account (email/phone number) we sent it to.