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Are there any fabrics I should steer clear of when using Universal Cleaner?Updated 2 hours ago

TL;DR: Universal Cleaner is not recommended for use on wool, silk, or other protein-based natural fibres. Use a cleaning product specifically formulated for delicate natural fibres instead.


Why we don't recommend it on wool or silk

Wool, silk, cashmere, mohair, and other protein-based natural fibres are delicate and require specific care. Universal Cleaner has not been tested on these fibre types and we cannot confirm it is safe for use on them. To avoid the risk of colour change, fibre damage, or other reactions, use a product specifically designed for delicate natural fibres instead.


What to use instead

Check the care label on your carpet or rug and follow the manufacturer's cleaning guidance. A wool-safe specialist cleaner is the safest option. If you are unsure, contact the carpet manufacturer or a professional carpet cleaner for advice specific to your fibre type.


General spot-cleaning tips for wool

  • Act quickly and blot rather than rub to avoid spreading or setting the stain.
  • Work from the outer edge of the stain inward.
  • Use a dry cloth to absorb remaining moisture after treating.
  • Avoid soaking carpet backing.
  • Always test any product on a hidden area first.

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