Why is the stain still there after using Stain Remover?Updated 7 hours ago
TL;DR: Some stains need a second go. Reapply Stain Remover, leave it 5 to 10 minutes, agitate gently with a soft brush, then wash again. Keep the garment out of the dryer and away from a hot iron until the mark has gone, because heat can set a stain permanently.
Why might a stain need a second go?
✓ Why some stains take more than one go
Stain Remover works through enzymes, and enzymes need time and moisture to lift a mark. If the stain was old, had already dried, or had been through a dryer before treatment, one application may not have reached all the way through.
Ground-in grass, makeup, and sauce or dairy spills often want a second round. A second treatment usually finishes the job.
How do I treat it again?
✓ Treat it again in four steps
Spray the stained area with Stain Remover from a Foaming Spray Bottle.
Leave it 5 to 10 minutes.
Agitate gently with a soft brush or cloth.
Rewash following the garment care label, on a full rinse cycle.
✓ Tips for better results
Treat stains as soon as you can, because fresh marks lift faster than set-in ones. Use only what you need. If the fabric is unfamiliar, spot-test on a hidden area first.
⚠ Keep heat away until it has gone
Keep the garment out of the dryer and away from a hot iron until the mark has completely gone, because heat can set a stain permanently.
Avoid Stain Remover on wool and other protein fibres such as silk. See the fabric compatibility article for what to use instead.
✓ Still there after a second round?
✓ Give it one more spray, wait and wash cycle. Fresh product on a softened mark does more than a longer soak does.
✓ A stain that has been through a dryer or a hot iron may be heat-set and may not come out. Take valuable or sentimental items to a professional cleaner, and let our team know if you would like a hand.
Spray-on pre-treat for stubborn stains. Spray, wait 5 to 10 minutes, then wash as normal. Dermatest tested and Sensitive Choice approved.
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Stain Remover Starter Kit pairs Stain Remover with the Foaming Spray Bottle for targeted application.
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Last reviewed: September 2026 · Koh Australia