How can I manage my Subscribe & Save subscription?Updated 3 days ago
TL;DR: Manage your subscription anytime in the subscription portal. To add a one-time product to your next order, log in and do it yourself. To permanently add a product to your ongoing subscription cycle, contact our team and we'll set it up for you.
What you can do yourself in the portal
Log in to the subscription portal to:
Adding a product to your ongoing subscription (contact us)
If you want to permanently add a new product to your subscription so it arrives automatically with every future delivery, our team handles this for you. Just let us know which products and quantities you want added and we'll update your subscription.
Which one do I need?
One-time add-on (next order only)
You want to tack something onto your next delivery as a one-off. Log in to the portal and add it yourself. It will appear on your next order only and will not recur automatically.
Permanent addition (every future order)
You want a product to arrive automatically with every subscription delivery going forward. Contact us with the product name and quantity and we'll add it to your ongoing subscription cycle.
Manage your subscription
Skip, reschedule, change frequency, add a one-time product, or cancel. All in one place.
Need to add a product to your ongoing subscription?
Tell us what you'd like added and the quantity. We'll update your subscription so it's included in every future delivery.
Chat with ROS-E
Our GenAI Experience Agent is available 24/7 for instant answers.
Humans are still here. We'll respond if asked or when ROS-E can't help, usually within 1 to 2 business days.