How can I manage my Subscribe & Save subscription?Updated 7 days ago

All Koh Subscribe & Save management happens in your subscription portal at go.koh.com/subscription-control. Sign in with your account email and you can skip a delivery, reschedule, change frequency, swap to a different product, update your shipping address or card details, add a one-time product to your next order, or cancel anytime. You can also switch a product from one-time to subscription so it ships on every delivery.

Sign in to your Koh subscription portal at go.koh.com/subscription-control using the email you used when you signed up. We send a one-time sign-in link to your inbox so there's no password to remember. Click the link in the email and you're in. The same portal handles every Koh subscription on your account.

In the Koh subscription portal you can skip an upcoming delivery, reschedule a delivery to an earlier or later date, change how often you receive deliveries, swap a subscribed product for a different eligible product, update your shipping address or payment card, add a one-time product to your next order, and cancel your subscription. All changes apply to future cycles, past charges aren't affected. There's no penalty for skipping or cancelling.

To add a product to every future delivery, sign in to the subscription portal and switch it from one-time to subscription (eligible items only). It then arrives on every renewal from then on. This is different to adding a one-time product, which ships with that delivery only.

Cancel your Koh subscription anytime in the subscription portal at go.koh.com/subscription-control. Sign in, find your active subscription, and choose cancel. There's no penalty, no minimum order count, and no contract. Past discounts aren't clawed back. If you change your mind, you can resubscribe from any product page anytime.