How do I sign up for a Koh subscription?
You can start a subscription directly on product pages. Just select Subscribe & Save when adding to cart.
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Subscribe & Save
Easily manage your Subscribe & Save plan. Learn how to update your delivery frequency, skip an order, change products, or cancel anytime. Everything you need to keep your essentials arriving when you want them.
How much does shipping cost on subscription orders?
Initial orders follow standard shipping, then subscription deliveries are just $5 shipping.
Can I combine one-time purchases with my subscription?
Yes, you can add both one-time and subscription items to the same checkout.
What discounts do I get with Subscribe & Save?
Subscriptions save you 15%, or 10% on selected products like Universal Cleaner 4L.
How can I manage my Subscribe & Save subscription?
Manage Subscribe & Save through your account portal. Skip, reschedule, or cancel anytime.
Can I use discount codes with my subscription?
Yes , you can apply your own discount codes through the subscription portal for your next order. Although T&C's may exclude certain codes.
What payment methods are accepted for subscriptions?
Subscribe & Save orders can be paid by card or PayPal. Afterpay is not available.
Can I change how often I receive my subscription?
Yep! Just adjust your delivery frequency anytime in your subscription portal. 📅
What happens if my payment fails on a subscription order?
If a card or PayPal payment fails, your subscription order won’t be created.
Why was an order created on my account overnight?
Orders created at midnight are usually Subscribe & Save renewals. We process them overnight so your order can be packed first thing in the morning.