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<article id="welcome-discount-code-not-received" class="promo-article"><p><strong>TL;DR:</strong> Welcome discount codes can take up to <strong>60 minutes</strong> to generate and arrive. If it&#x2019;s been longer than 60 minutes, you can also view your code by <a href="https://koh.com/#k-hub/coupons" target="_blank" rel="noopener noreferrer"><strong>logging in here</strong></a>.</p><hr><h2 id="before-you-try-again">Before you try again</h2><ul><li>Wait up to <strong>60 minutes</strong> after signing up (codes aren&#x2019;t instant)</li><li>Check your <strong>spam/junk</strong> and <strong>promotions</strong> folders</li><li>Search your inbox for <strong>&#x201C;Koh&#x201D;</strong></li></ul><h2 id="if-its-been-more-than-60-minutes">If it&#x2019;s been more than 60 minutes</h2><p>If you still haven&#x2019;t received the email, you can view your welcome code by logging into your Koh account here:</p><p><a href="https://koh.com/#k-hub/coupons" target="_blank" rel="noopener noreferrer"><strong>View my welcome code</strong></a></p><p style="display:none;">welcome code not arriving, discount code not received, 10% welcome discount missing, welcome code takes 60 minutes, check spam promotions folder, view welcome code in account, k hub coupons</p></article>

Welcome codes can take up to 60 minutes to arrive. If it’s been over 60 minutes, check your spam folder or view your welcome code by logging in.

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Payments & Refunds 💸

Promotional offers

What are the ingredients of Universal Cleaner?

Why do you sell the Universal Cleaner in bulk?

Does Universal Cleaner contain palm oil?

Is Universal Cleaner septic safe?

What can I use Universal Cleaner for?

How does Universal Cleaner work?

Is Universal Cleaner chemical free

Does the Universal Cleaner kill bacteria and germs?

Do I need to do a spot test with Universal Cleaner?

What can't you use Universal Cleaner on?

How long does Universal Cleaner last?

What surfaces should I not use Universal Cleaner on?

Is Universal Cleaner safe to use on chopping boards?

Is Universal Cleaner fragrance-free?

What Certifications does the Universal Cleaner have?

Is Universal Cleaner pet-friendly?

Is Universal Cleaner asthma friendly?

Is Universal Cleaner allergy friendly?

Can I use Universal Cleaner on polished marble or stone?

How to clean TV, monitor & laptop screen

What should I use to clean large areas of carpet?

Can I use Universal Cleaner on a leather lounge?

Universal Cleaner 🪞

Are Loo Cleaner Tablets safe for septic environments?

How to use Loo Cleaner Tabs

Do Loo Cleaner Tabs have a fragrance?

Should I remove the wrapper on the Loo Cleaner Tab?

What are the ingredients of the Loo Cleaner Tabs?

Loo Cleaner Tabs

What are the ingredients of Bathroom & Shower Cleaner?

How do I use Bathroom & Shower Cleaner?

Are there any surfaces I should avoid cleaning with Bathroom & Shower Cleaner?

Is it allergy / asthma / sensitive skin friendly?

Can I use Bathroom & Shower Cleaner beyond the bathroom?

Does Bathroom & Shower Cleaner have a fragrance?

Can I use it to clean EnduroShield or similar coated shower screens?

Is Bathroom & Shower Cleaner safe to use around pets?

Is Bathroom & Shower Cleaner septic safe?

Can I use Bathroom & Shower Cleaner with a Diamond Sponge?

What makes Bathroom & Shower Cleaner "eco friendly"?

Can I use Bathroom & Shower Cleaner to clean the bowl of the toilet?

How Much Bathroom & Shower foam should I use?

Universal Cleaner vs. Bathroom & Shower Cleaner: What’s the Difference?

Is Bathroom & Shower Cleaner safe for polished stone?

Why won’t soap scum come off my shower glass?

Bathroom & Shower Cleaner

Bathroom products 🚿

Are Dishwashing Tablets septic safe?

What are the ingredients of Dishwashing Tablets?

Can I cut Dishwashing Tablets?

Why didn't Dishwashing Tablet wrapper didn’t dissolve

Can you use Essential Oils with Dishwashing Tablets?

Do Dishwashing Tablets remove tea stains?

Do I need rinse aid with Dishwashing Tablets?

Do I need to scrub pots and pans before putting them in the dishwasher?

Dishwashing Tablets

Does Dishwashing Liquid kill bacteria?

Where is Dishwashing Liquid made?

Can I use Dishwashing Liquid around grey water / bio-cycle / septic tank environments?

What are the ingredients of Dishwashing Liquid?

Does Dishwashing Liquid have any fumes or fragrances?

How many pumps of Dishwashing Liquid should I use in a full sink?

Can I use Dishwashing Liquid as hand soap?

Can I use Dishwashing Liquid in the dishwasher?

Dishwashing Liquid

Is this the same as Universal Dish Spray?

Does it work on burnt-on grease and oven grime?

What’s the difference between this and the Universal Cleaner?

Can I use it around food?

Is it really non-toxic?

Will it dry out my hands like other degreasers?

Do I need to use Foaming Spray Bottle?

Can I use it on stainless steel?

Does it contain palm oil?

Do I need to rinse it off?

Is it fragrance free?

Can I use it on non-stick cookware?

What should I use to wipe it off?

Is this a multipurpose cleaner?

Can I use it in the microwave or on appliances?

Why does this product exist when I already have Universal Cleaner?

How does this fit into the Koh system?

What's in Kitchen Grease & Oil Cleaner?

How exactly do I use it?

Is Kitchen Grease & Oil Cleaner safe for septic and greywater systems?

Is it safe on stone benchtops?

Kitchen Grease & Oil Cleaner

What happened to Universal Dish Spray? And what should I use now?

Universal Dish Spray

Kitchen products 🍽️

Laundry dosing by wash size (Sheets vs Liquid)

Why we split Laundry Liquid & Stain Remover (and what changed)

The laundry Stain Removal Guide

How to keep your whites bright with Koh

Can I find Sensitive Laundry Liquid in trial or sample size?

Where is Sensitive Laundry Liquid manufactured?

How many loads are in a 1.5L box of Sensitive Laundry Liquid?

How does Sensitive Laundry Liquid help extend the life of clothes?

How does Sensitive Laundry Liquid help keep clothes whiter and brighter for longer?

Does Sensitive Laundry Liquid contain any fragrances?

Does Sensitive Laundry Liquid deodorise fabrics?

What is Sensitive Laundry Liquid?

What are the ingredients in Sensitive Laundry Liquid?

How can Sensitive Laundry Liquid save me money?

Is Sensitive Laundry Liquid eco certified?

Where should I store Sensitive Laundry Liquid?

Is Sensitive Laundry Liquid septic safe?

Can I use Sensitive Laundry Liquid for hand washing?

Can I use Sensitive Laundry Liquid for sportswear and synthetic fabrics?

Is Sensitive Laundry Liquid safe to use on silk or wool garments?

Does Sensitive Laundry Liquid work in front and top loading washing machines?

What temperature washes can I use Sensitive Laundry Liquid in?

Can I pre-wash soak with Sensitive Laundry Liquid?

Do I still need to use a bleach whitening detergent with Sensitive Laundry Liquid?

Can I use Sensitive Laundry Liquid for both whites and colours?

Can I find Sensitive Laundry Liquid at Woolworths/retailers/shops?

How much should I use per load of laundry? (Dosage)

Is Sensitive Laundry Liquid compatible with auto-dosing washing machines?

Is Sensitive Laundry Liquid suitable for people with sensitive skin, chemical sensitivities and allergies?

Sensitive Laundry Liquid

How do I use Sensitive Laundry Sheets?

Are Sensitive Laundry Sheets safe for front loaders, top loaders and HE machines?

Do Sensitive Laundry Sheets dissolve in cold water?

What if Sensitive Laundry Sheets don't dissolve or leaves residue?

Can I use Sensitive Laundry Sheets for handwashing delicates?

Are Sensitive Laundry Sheets safe for septic tanks and greywater systems?

How should I store Sensitive Laundry Sheets and how do I dispose of the packaging?

How many washes does one pack of Sensitive Laundry Sheets last?

Can I cut or tear Sensitive Laundry Sheets in half?

Sensitive Laundry Sheets vs. Sensitive Laundry Liquid

Where are Sensitive Laundry Sheets made?

What ingredients are in the Sensitive Laundry Sheets?

Can I use Sensitive Laundry Sheets on wool?

How Sensitive Laundry Sheets compare to other brands

Sensitive Laundry Sheets

What ingredients are in Stain Remover?

How do I use Stain Remover?

Is Stain Remover safe for septic or greywater systems?

Which fabrics should I avoid?

Is Stain Remover family safe, pet safe and cruelty free?

The stain didn’t come out after washing. What now?

The product looks cloudy or slightly yellow. Still safe to use?

The product is too runny or too thick. What should I do?

How do I treat hair dye stains?

Can I use Stain Remover on carpets, rugs, or lounges?

Will Stain Remover affect clothing colour?

Stain Remover

Laundry products 🧺

What tool do I use with what product?

How to use: Atomiser Spray Bottle

How to open Atomiser Spray Bottle

Atomiser Spray Bottle has stopped spraying

Replacement parts for the Atomiser Spray Bottle

Atomiser Spray Bottle

How do you dispose of Dish Sponges?

How to use: Dish Sponges

How do you wash Dish Sponges?

Why would Dish Sponges be degrading?

How long should Dish Sponges last for?

What size is Dish Sponge?

Dish Sponges

How to use: Foaming Spray Bottle

How to open Foaming Spray Bottle

Do I need Foaming Spray Bottle? Could I use an alternative sprayer?

Which products can I use with Foaming Spray Bottle?

Why isn't Foaming Spray Bottle working?

Replacement parts for the Foaming Spray Bottle

Foaming Spray Bottle

How often should I replace Loo Blade head?

How should I clean Loo Blade Ceramic Pot?

How do I clean Loo Blade?

How to use: Loo Blade

Can I buy Loo Blade on its own?

What are the materials and dimensions of the Loo Blade?

Loo Blade

How much does Dish Pump hold?

How much liquid comes out with each pump?

Can I use a different dispenser instead?

How do I maintain Dish Pump?

How to unlock and prime Dish Pump

Dish Pump dimensions

Dish Pump

How to open Laundry Pump

Do I need to use Laundry Pump?

Laundry Pump is leaking. What’s the fix?

How do I clean and maintain Laundry Pump?

What is Laundry Pump made of?

Laundry Pump dimensions

Laundry Pump

Tools & Accessories 🧽

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Before you try again

If it’s been more than 60 minutes