Welcome codes can take up to 60 minutes to arrive. You can also view yours by logging in at koh.com →

<article id="welcome-discount-code-not-received" class="promo-article"><p><strong>TL;DR:</strong> Welcome discount codes can take up to 60 minutes to generate and arrive in your inbox. The fastest way to find your code is to log in and <a href="https://koh.com/#k-hub/coupons" target="_blank" rel="noopener noreferrer" style="color:#085041;"><strong>check it here</strong></a>, your code lives there as soon as it&apos;s issued, no email required. If you&apos;d rather wait for the email, also check your spam, junk, and promotions folders.</p><div style="display:flex; align-items:center; gap:12px; margin:1.5rem 0;"><div style="flex:1; height:1px; background:#5DCAA5;"><br></div><span style="font-size:11px; color:#0F6E56; font-weight:500; letter-spacing:0.05em; text-transform:uppercase;">Read on &#x2193;</span><div style="flex:1; height:1px; background:#5DCAA5;"><br></div></div><hr><div itemprop="mainEntity" id="view-code-direct"><h2 itemprop="name" id="how-can-i-view-my-welcome-code-without-waiting-for-the-email">How can I view my welcome code without waiting for the email?</h2><div itemprop="acceptedAnswer"><p itemprop="text" style="display:none;">The fastest way to view your Koh welcome discount code is to log in to your Koh account and go to the coupons section at koh.com/#k-hub/coupons. Your welcome code appears there as soon as it&apos;s issued, you don&apos;t need to wait for the email to arrive. This works even if the email is delayed, has gone to spam, or hasn&apos;t arrived at all. The login uses the same email address you signed up with.</p><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; margin:1rem 0;"><p style="font-size:13px; color:#0F6E56; margin:0 0 12px; line-height:1.6;">Log in to your Koh account and head to your coupons. Your welcome code appears there as soon as it&apos;s issued, no need to wait for the email.</p><p style="text-align:center; margin:0 0 12px;"><a href="https://koh.com/#k-hub/coupons" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#ffffff; text-decoration:none; background:#000000; border-radius:20px; padding:6px 14px; white-space:nowrap;">View my welcome code</a></p><p style="font-size:13px; color:#0F6E56; margin:0; line-height:1.6;">Use the same email address you signed up with. Your code lives in the coupons section of your account.</p></div></div></div><hr><div itemprop="mainEntity" id="how-long"><h2 itemprop="name" id="how-long-does-the-welcome-code-take-to-arrive">How long does the welcome code take to arrive?</h2><div itemprop="acceptedAnswer"><p itemprop="text" style="display:none;">Welcome discount codes can take up to 60 minutes to generate and arrive after you sign up. The delay is intentional and matches the standard 60-minute window applied to most Koh systems. The code is generated in the background and emailed once it&apos;s ready. If you&apos;ve waited the full 60 minutes and still haven&apos;t seen the email, the most common cause is the email landing in your spam, junk, or promotions folder. Search your inbox for &quot;Koh&quot; to surface anything that might have been filtered. If you&apos;re on Gmail, also check the Promotions tab.</p><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; margin:1rem 0;"><p style="font-size:13px; color:#0F6E56; margin:0 0 10px; line-height:1.6;">Welcome codes can take up to 60 minutes to generate and arrive after signup. The delay is intentional, the code is generated in the background and emailed once ready.</p><p style="font-size:14px; font-weight:500; color:#085041; margin:0 0 8px;">&#x2713; If 60 minutes has passed</p><p style="font-size:13px; color:#0F6E56; margin:0 0 8px; line-height:1.6;">Most common cause is the email landing in spam, junk, or promotions. Try the following:</p><p style="font-size:13px; color:#0F6E56; margin:0 0 4px; line-height:1.6;"><strong>Search your inbox for &quot;Koh&quot;</strong> to surface anything that might have been filtered.</p><p style="font-size:13px; color:#0F6E56; margin:0 0 4px; line-height:1.6;"><strong>Check spam, junk, and promotions folders.</strong> Email filters sometimes catch new-sender promotions.</p><p style="font-size:13px; color:#0F6E56; margin:0; line-height:1.6;"><strong>Gmail users, check the Promotions tab.</strong> Welcome emails often land there by default.</p></div></div></div><hr><div itemprop="mainEntity" id="who-is-eligible"><h2 itemprop="name" id="who-can-use-a-welcome-code">Who can use a welcome code?</h2><div itemprop="acceptedAnswer"><p itemprop="text" style="display:none;">Welcome discount codes are for new Koh customers only. If you&apos;ve never signed up for Koh updates or placed a Koh order before, you&apos;re eligible. If you&apos;ve previously signed up to the newsletter, placed an order, or used another welcome offer, the system won&apos;t issue a new welcome code. This is why some customers don&apos;t see a code in their account or inbox after signing up, the system has recognised them as an existing customer. If you think this has happened in error, contact our team and we can investigate.</p><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; margin:1rem 0;"><p style="font-size:13px; color:#0F6E56; margin:0 0 10px; line-height:1.6;">Welcome codes are for new Koh customers only. If you&apos;ve never signed up for updates or placed an order before, you&apos;re eligible.</p><p style="font-size:13px; color:#0F6E56; margin:0; line-height:1.6;">If you&apos;ve previously signed up to the newsletter, placed an order, or used another welcome offer, the system won&apos;t issue a new code, this is why some customers don&apos;t see one in their account or inbox after signing up. If you think this has happened in error, contact our team and we&apos;ll investigate.</p></div></div></div><hr><div style="display:grid; grid-template-columns:repeat(auto-fit, minmax(200px, 1fr)); gap:10px; margin:1rem 0;"><div style="display:flex; flex-direction:column;"><a href="https://koh.com/products/universal-cleaner" target="_blank" rel="noopener noreferrer"><img src="https://koh.com/cdn/shop/files/1.Koh_Product_Still_Universal-Cleaner-4L.jpg?width=400" alt="Koh Universal Cleaner" style="width:100%; height:auto; border-radius:12px 12px 0 0;" class="fr-fil fr-dib"></a><div style="background:#E1F5EE; padding:1rem 1.25rem; border-radius:0 0 12px 12px; flex:1; display:flex; flex-direction:column;"><p style="font-size:13px; font-weight:500; color:#085041; margin:0 0 4px;"><a href="https://koh.com/products/universal-cleaner" target="_blank" rel="noopener noreferrer" style="color:#085041;"><strong>Universal Cleaner</strong></a></p><p style="font-size:12px; color:#0F6E56; margin:0 0 12px; line-height:1.6;">Most-certified product in the Koh range. Apply your welcome code at checkout.</p><div style="display:flex; flex-wrap:wrap; gap:8px; margin-top:auto;"><a href="https://koh.com/cart/add?id=40332469796936&amp;quantity=1" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#ffffff; text-decoration:none; background:#000000; border-radius:20px; padding:6px 14px; white-space:nowrap;">Add to cart</a><a href="https://koh.com/products/universal-cleaner" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#000000; text-decoration:none; background:#ffffff; border:1.5px solid #000000; border-radius:20px; padding:5px 14px; white-space:nowrap;">View product</a></div></div></div><div style="display:flex; flex-direction:column;"><a href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer"><img src="https://koh.com/cdn/shop/files/referrals_img_698x.jpg?width=400" alt="Koh Perks rewards and ways to save" style="width:100%; height:auto; border-radius:12px 12px 0 0;" class="fr-fil fr-dib"></a><div style="background:#E1F5EE; padding:1rem 1.25rem; border-radius:0 0 12px 12px; flex:1; display:flex; flex-direction:column;"><p style="font-size:13px; font-weight:500; color:#085041; margin:0 0 4px;"><a href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer" style="color:#085041;"><strong>Koh Perks</strong></a> &#xB7; earn points on every order</p><p style="font-size:12px; color:#0F6E56; margin:0 0 12px; line-height:1.6;">Beyond your welcome code: earn points on every purchase, refer a friend, and redeem for discounts on future orders.</p><div style="display:flex; flex-wrap:wrap; gap:8px; margin-top:auto;"><a href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#ffffff; text-decoration:none; background:#000000; border-radius:20px; padding:6px 14px; white-space:nowrap;">Join Koh Perks</a></div></div></div><div style="display:flex; flex-direction:column;"><a href="https://koh.com/pages/ways-to-save" target="_blank" rel="noopener noreferrer"><img src="https://koh.com/cdn/shop/files/Ocean-Greensparks-V3.jpg?width=400" alt="Ways to save with Koh" style="width:100%; height:auto; border-radius:12px 12px 0 0;" class="fr-fil fr-dib"></a><div style="background:#E1F5EE; padding:1rem 1.25rem; border-radius:0 0 12px 12px; flex:1; display:flex; flex-direction:column;"><p style="font-size:13px; font-weight:500; color:#085041; margin:0 0 4px;"><a href="https://koh.com/pages/ways-to-save" target="_blank" rel="noopener noreferrer" style="color:#085041;"><strong>All ways to save</strong></a></p><p style="font-size:12px; color:#0F6E56; margin:0 0 12px; line-height:1.6;">Welcome codes, Koh Perks, bundle discounts, subscriptions, and more. All in one place.</p><div style="display:flex; flex-wrap:wrap; gap:8px; margin-top:auto;"><a href="https://koh.com/pages/ways-to-save" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#ffffff; text-decoration:none; background:#000000; border-radius:20px; padding:6px 14px; white-space:nowrap;">See all ways to save</a></div></div></div></div><p style="font-size:11px; color:#0F6E56; text-align:center; margin:1.5rem 0 0;">Last reviewed: May 2026</p><hr><div style="background:#017E51; border-radius:12px; padding:1.25rem; text-align:center; margin:1rem 0;"><a href="https://koh.com/pages/contact?gs_open_chat" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/ROSeICON.jpg?v=1775278730" alt="Chat with ROS-E" style="width:48px; height:48px; border-radius:50%; display:inline-block; margin:0 0 8px;" class="fr-fic fr-dii"></a><p style="font-size:13px; font-weight:500; color:#ffffff; margin:0 0 4px;">Chat with ROS-E</p><p style="font-size:12px; color:#A3D6B1; margin:0 0 10px;">ROS-E handles most questions in seconds, 24/7.</p><div style="display:flex; flex-wrap:wrap; gap:8px; justify-content:center; margin:0 0 12px;"><a href="https://koh.com/pages/contact?gs_open_chat" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#017E51; text-decoration:none; background:#ffffff; border:1.5px solid #000000; border-radius:20px; padding:5px 14px; white-space:nowrap;">&#x1F4AC; Start chat</a><a href="https://koh.com/pages/contact?hcUrl=%2Fen-US" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#ffffff; text-decoration:none; background:#000000; border-radius:20px; padding:6px 14px; white-space:nowrap;">&#x1F4E7; Contact our team</a></div><p style="font-size:11px; color:#A3D6B1; margin:0;">Prefer a human? Just ask. If ROS-E can&apos;t answer, the rest of our team will step in. We usually reply within 1 to 2 business days.</p></div><p style="display:none;">koh welcome code, koh welcome discount, koh welcome code not received, koh 10% welcome code, koh welcome discount missing, koh welcome code not in email, koh welcome discount not arriving, where is my koh welcome code, koh welcome code spam, koh welcome code 60 minutes, koh welcome code generation, view koh welcome code, koh k-hub coupons, koh account coupons, koh new customer discount, koh signup discount, koh first order discount, koh promo code missing, koh discount code not working, koh welcome code expired, koh welcome code only new customers, koh code in account login, koh klaviyo coupons</p></article>

I didn't receive my welcome discount code

Per-order limits keep stock available for everyone during sales. Limits vary by product and may change based on availability.

<article id="promo-purchase-limits" class="promo-article"><p><strong>TL;DR:</strong> To keep stock available for everyone, Koh applies per-order purchase limits on most refill items during sales. Limits vary by product and may change based on availability. The goal is fair access for more customers, accurate inventory management during peak demand, and reliable order fulfilment. Online orders only, while stocks last.</p><div style="display:flex; align-items:center; gap:12px; margin:1.5rem 0;"><div style="flex:1; height:1px; background:#A3D6B1;"><br></div><span style="font-size:11px; color:#0F6E56; font-weight:500; letter-spacing:0.05em; text-transform:uppercase;">Read on &#x2193;</span><div style="flex:1; height:1px; background:#A3D6B1;"><br></div></div><hr><div itemprop="mainEntity" id="why-limits"><h2 itemprop="name" style="position:absolute; left:-10000px; width:1px; height:1px; overflow:hidden;" id="why-does-koh-apply-purchase-limits">Why does Koh apply purchase limits?</h2><div itemprop="acceptedAnswer"><p itemprop="text" style="display:none;">Koh applies per-order purchase limits during sales for three reasons. First, fair access: limits prevent a small number of orders from clearing out stock so more customers can enjoy the sale. Second, accurate inventory: limits help track stock levels accurately during peak demand, reducing surprise out-of-stocks at checkout. Third, smooth fulfilment: limits reduce warehouse bottlenecks and keep orders shipping reliably during the busiest periods.</p><div style="display:grid; grid-template-columns:repeat(auto-fit, minmax(200px, 1fr)); gap:10px; margin:1rem 0;"><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; display:flex; flex-direction:column;"><p style="font-size:14px; font-weight:500; color:#085041; margin:0 0 10px;">&#x2713; Fair access</p><p style="font-size:13px; color:#0F6E56; margin:0 0 10px; line-height:1.6;">Limits stop a small number of orders from clearing out stock during the sale, so more customers can take advantage of the deal.</p><div style="display:flex; flex-wrap:wrap; gap:6px; margin-top:auto;"><span style="font-size:12px; font-weight:500; color:#085041; background:#A3D6B1; border-radius:20px; padding:3px 10px;">More customers</span> &#xA0;<span style="font-size:12px; font-weight:500; color:#085041; background:#A3D6B1; border-radius:20px; padding:3px 10px;">Stock for everyone</span></div></div><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; display:flex; flex-direction:column;"><p style="font-size:14px; font-weight:500; color:#085041; margin:0 0 10px;">&#x2713; Accurate inventory</p><p style="font-size:13px; color:#0F6E56; margin:0 0 10px; line-height:1.6;">Per-order limits help us track stock accurately during peak demand, which means fewer surprise out-of-stocks at checkout.</p><div style="display:flex; flex-wrap:wrap; gap:6px; margin-top:auto;"><span style="font-size:12px; font-weight:500; color:#085041; background:#A3D6B1; border-radius:20px; padding:3px 10px;">Peak demand ready</span> <span style="font-size:12px; font-weight:500; color:#085041; background:#A3D6B1; border-radius:20px; padding:3px 10px;">Stock accuracy</span> <span style="font-size:12px; font-weight:500; color:#085041; background:#A3D6B1; border-radius:20px; padding:3px 10px;">Fewer surprises</span></div></div><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; display:flex; flex-direction:column;"><p style="font-size:14px; font-weight:500; color:#085041; margin:0 0 10px;">&#x2713; Smooth fulfilment</p><p style="font-size:13px; color:#0F6E56; margin:0 0 10px; line-height:1.6;">Limits reduce bottlenecks at the warehouse, keeping orders moving and shipping on time during the busiest sale periods.</p><div style="display:flex; flex-wrap:wrap; gap:6px; margin-top:auto;"><span style="font-size:12px; font-weight:500; color:#085041; background:#A3D6B1; border-radius:20px; padding:3px 10px;">No bottlenecks</span> <span style="font-size:12px; font-weight:500; color:#085041; background:#A3D6B1; border-radius:20px; padding:3px 10px;">Fast dispatch</span> <span style="font-size:12px; font-weight:500; color:#085041; background:#A3D6B1; border-radius:20px; padding:3px 10px;">Reliable shipping</span></div></div></div></div></div><hr><div itemprop="mainEntity" id="how-limits-work"><h2 itemprop="name" id="how-do-the-limits-work">How do the limits work?</h2><div itemprop="acceptedAnswer"><p itemprop="text" style="display:none;">A general limit applies per product per order during the sale. Limits apply to online orders placed during the promotion period only and may change based on availability as inventory shifts. All offers run while stocks last and follow Koh&apos;s standard promotion terms, including any eligibility rules and exclusions. Subscriptions follow their own delivery schedule and are not affected by sale-period purchase limits.</p><div style="display:grid; grid-template-columns:repeat(2, 1fr); gap:10px; margin:1rem 0;"><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; display:flex; flex-direction:column;"><p style="font-size:14px; font-weight:500; color:#085041; margin:0 0 10px;">Per product, per order</p><p style="font-size:13px; color:#0F6E56; margin:0 0 10px; line-height:1.6;">A general limit applies to most refill items, calculated per product on each order. The exact limit shows on the product page during the sale.</p><div style="display:flex; flex-wrap:wrap; gap:6px; margin-top:auto;"><span style="font-size:12px; font-weight:500; color:#085041; background:#A3D6B1; border-radius:20px; padding:3px 10px;">Most refill items</span> <span style="font-size:12px; font-weight:500; color:#085041; background:#A3D6B1; border-radius:20px; padding:3px 10px;">Shown on product page</span></div></div><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; display:flex; flex-direction:column;"><p style="font-size:14px; font-weight:500; color:#085041; margin:0 0 10px;">Online orders during sale</p><p style="font-size:13px; color:#0F6E56; margin:0 0 10px; line-height:1.6;">Limits apply to online orders placed within the promotion period. Subscriptions follow their own delivery schedule and aren&apos;t affected.</p><div style="display:flex; flex-wrap:wrap; gap:6px; margin-top:auto;"><span style="font-size:12px; font-weight:500; color:#085041; background:#A3D6B1; border-radius:20px; padding:3px 10px;">Online only</span> <span style="font-size:12px; font-weight:500; color:#085041; background:#A3D6B1; border-radius:20px; padding:3px 10px;">Subscriptions unaffected</span></div></div><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; display:flex; flex-direction:column;"><p style="font-size:14px; font-weight:500; color:#085041; margin:0 0 10px;">While stocks last</p><p style="font-size:13px; color:#0F6E56; margin:0 0 10px; line-height:1.6;">Limits and offers run while stocks last. Available quantities and limits may change as inventory shifts during the sale.</p><div style="display:flex; flex-wrap:wrap; gap:6px; margin-top:auto;"><span style="font-size:12px; font-weight:500; color:#085041; background:#A3D6B1; border-radius:20px; padding:3px 10px;">Subject to availability</span> <span style="font-size:12px; font-weight:500; color:#085041; background:#A3D6B1; border-radius:20px; padding:3px 10px;">Limits can change</span></div></div><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; display:flex; flex-direction:column;"><p style="font-size:14px; font-weight:500; color:#085041; margin:0 0 10px;">Standard promo terms</p><p style="font-size:13px; color:#0F6E56; margin:0 0 10px; line-height:1.6;">All offers follow Koh&apos;s standard promotion terms, including eligibility rules, exclusions, and any other conditions outlined for the sale.</p><div style="display:flex; flex-wrap:wrap; gap:6px; margin-top:auto;"><span style="font-size:12px; font-weight:500; color:#085041; background:#A3D6B1; border-radius:20px; padding:3px 10px;">Promo terms apply</span></div></div></div></div></div><hr><div style="display:grid; grid-template-columns:repeat(auto-fit, minmax(200px, 1fr)); gap:10px; margin:1rem 0;"><div style="display:flex; flex-direction:column;"><a href="https://koh.com/products/universal-cleaner-2l" target="_blank" rel="noopener noreferrer"><img src="https://koh.com/cdn/shop/files/Koh_Value_Lifestyle_UC2L_b586789a-a7f7-48e8-a043-f58e48d5881d.jpg?width=400" alt="Koh Universal Cleaner 2L" style="width:100%; height:auto; border-radius:12px 12px 0 0;" class="fr-fil fr-dib"></a><div style="background:#E1F5EE; padding:1rem 1.25rem; border-radius:0 0 12px 12px; flex:1; display:flex; flex-direction:column;"><p style="font-size:13px; font-weight:500; color:#085041; margin:0 0 4px;"><a href="https://koh.com/products/universal-cleaner-2l" target="_blank" rel="noopener noreferrer" style="color:#085041; text-decoration:none;"><strong>Universal Cleaner</strong></a></p><p style="font-size:12px; color:#0F6E56; margin:0 0 10px; line-height:1.5;">Spray, wipe, no rinse. 20+ surfaces. Stock available across all four warehouses.</p><div style="display:flex; flex-wrap:wrap; gap:8px; margin-top:auto;"><a href="https://koh.com/products/universal-cleaner-2l" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#000000; text-decoration:none; background:#ffffff; border:1.5px solid #000000; border-radius:20px; padding:5px 14px;">View product</a><a href="https://koh.com/cart/add?id=40332469796936&amp;quantity=1" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#ffffff; text-decoration:none; background:#000000; border-radius:20px; padding:6px 14px;">Add to cart</a><a href="https://koh.com/products/universal-cleaner-2l#:~:text=Product%20Reviews" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#000000; text-decoration:none; background:#ffffff; border:1.5px solid #000000; border-radius:20px; padding:5px 14px;">Read reviews</a></div></div></div><div style="display:flex; flex-direction:column;"><a href="https://koh.com/products/bathroom-shower-cleaner" target="_blank" rel="noopener noreferrer"><img src="https://koh.com/cdn/shop/files/3.Koh_Value_Lifestyle_Bath-Shower_594542d9-5ff4-463a-8d1c-49ba629d1941.jpg?width=400" alt="Koh Bathroom and Shower Cleaner 1.8L" style="width:100%; height:auto; border-radius:12px 12px 0 0;" class="fr-fil fr-dib"></a><div style="background:#E6F1FB; padding:1rem 1.25rem; border-radius:0 0 12px 12px; flex:1; display:flex; flex-direction:column;"><p style="font-size:13px; font-weight:500; color:#0C447C; margin:0 0 4px;"><a href="https://koh.com/products/bathroom-shower-cleaner" target="_blank" rel="noopener noreferrer" style="color:#0C447C; text-decoration:none;"><strong>Bathroom &amp; Shower Cleaner</strong></a></p><p style="font-size:12px; color:#185FA5; margin:0 0 10px; line-height:1.5;">Enzyme foam for soap scum and bathroom build-up. Pairs well with Universal Cleaner.</p><div style="display:flex; flex-wrap:wrap; gap:8px; margin-top:auto;"><a href="https://koh.com/products/bathroom-shower-cleaner" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#000000; text-decoration:none; background:#ffffff; border:1.5px solid #000000; border-radius:20px; padding:5px 14px;">View product</a><a href="https://koh.com/cart/add?id=40440221204552&amp;quantity=1" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#ffffff; text-decoration:none; background:#000000; border-radius:20px; padding:6px 14px;">Add to cart</a><a href="https://koh.com/products/bathroom-shower-cleaner#:~:text=Product%20Reviews" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#000000; text-decoration:none; background:#ffffff; border:1.5px solid #000000; border-radius:20px; padding:5px 14px;">Read reviews</a></div></div></div><div style="display:flex; flex-direction:column;"><a href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer"><img src="https://koh.com/cdn/shop/files/referrals_img_698x.jpg?width=400" alt="Join Koh Perks" style="width:100%; height:auto; border-radius:12px 12px 0 0;" class="fr-fil fr-dib"></a><div style="background:#E1F5EE; padding:1rem 1.25rem; border-radius:0 0 12px 12px; flex:1; display:flex; flex-direction:column;"><p style="font-size:13px; font-weight:500; color:#085041; margin:0 0 4px;">Koh Perks</p><p style="font-size:12px; color:#0F6E56; margin:0 0 10px; line-height:1.5;">Save more on every order. Members earn points, unlock member-only drops, and stack savings with bundles and freebies.</p><a href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#ffffff; text-decoration:none; background:#000000; border-radius:20px; padding:6px 14px; align-self:flex-start; margin-top:auto;">Join Koh Perks</a></div></div></div><p style="font-size:11px; color:#0F6E56; text-align:center; margin:1.5rem 0 0;">Last reviewed: April 2026</p><hr><div style="background:#017E51; border-radius:12px; padding:1.25rem; text-align:center; margin:1rem 0;"><a href="https://koh.com/pages/contact?gs_open_chat" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/ROSeICON.jpg?v=1775278730" alt="Chat with ROS-E" style="width:48px; height:48px; border-radius:50%; display:inline-block; margin:0 0 8px;" class="fr-fic fr-dii"></a><p style="font-size:13px; font-weight:500; color:#ffffff; margin:0 0 4px;">Chat with ROS-E</p><p style="font-size:12px; color:#A3D6B1; margin:0 0 10px;">ROS-E handles most questions in seconds, 24/7.</p><div style="display:flex; flex-wrap:wrap; gap:8px; justify-content:center; margin:0 0 12px;"><a href="https://koh.com/pages/contact?gs_open_chat" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#017E51; text-decoration:none; background:#ffffff; border:1.5px solid #000000; border-radius:20px; padding:5px 14px;">&#x1F4AC; Start chat</a><a href="https://koh.com/pages/contact?hcUrl=%2Fen-US" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#ffffff; text-decoration:none; background:#000000; border-radius:20px; padding:6px 14px;">&#x1F4E7; Contact our team</a></div><p style="font-size:11px; color:#A3D6B1; margin:0;">Prefer a human? Just ask. If ROS-E can&apos;t answer, the rest of our team will step in. We usually reply within 1 to 2 business days.</p></div><p style="display:none;">koh purchase limits, koh sale purchase limits, koh sale order limits, koh sale quantity limits, koh promo limits, koh promo purchase limits, koh promo quantity restriction, koh refill limits, koh refill quantity limits, koh per order limit, koh per product per order, koh sale terms, koh sale fine print, koh while stocks last, koh sale availability, koh sale stock, koh stock fair access, why does koh limit purchases, why does koh have purchase limits, why does koh limit how many i can buy, why does koh restrict orders, koh purchase quantity restriction, koh promotion terms, koh standard promotion terms, koh fair access stock, koh sale stock management, koh bulk buy limits, koh stop bulk buying, koh limits change with availability, can koh limits change during sale, do koh purchase limits apply to subscriptions, koh subscription not affected by sale limits, koh online order limits, koh sale fulfilment, koh peak demand inventory, koh inventory management sale, koh warehouse fulfilment limits</p></article>

Why are there purchase limits during the sale?

Validity depends on the specific promotion. Quickest way to check is to enter the code at checkout →

<article id="voucher-promo-validity" class="promo-article"><p><strong>TL;DR:</strong> Validity depends on the specific promotion. The fastest way to check is to enter the code at checkout, if it applies, it&apos;s still valid. If it doesn&apos;t, check the email, SMS, social post, or flyer where you got the code, terms and expiry are usually right there. Still stuck? Contact our team with a screenshot of the offer.</p><div style="display:flex; align-items:center; gap:12px; margin:1.5rem 0;"><div style="flex:1; height:1px; background:#5DCAA5;"><br></div><span style="font-size:11px; color:#0F6E56; font-weight:500; letter-spacing:0.05em; text-transform:uppercase;">Read on &#x2193;</span><div style="flex:1; height:1px; background:#5DCAA5;"><br></div></div><hr><div itemprop="mainEntity" id="how-to-check"><h2 itemprop="name" id="how-can-i-check-if-my-code-is-still-valid">How can I check if my code is still valid?</h2><div itemprop="acceptedAnswer"><p itemprop="text" style="display:none;">The fastest way to check if a Koh voucher or promo code is still valid is to enter it at checkout. If the discount applies to your cart total, the code is active. If the code doesn&apos;t apply, it has either expired, has specific eligibility conditions you don&apos;t meet (such as minimum spend, product exclusions, or first-order only), or has been entered with a typo. Testing at checkout is non-committal, you can leave the cart without buying.</p><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; margin:1rem 0;"><p style="font-size:14px; font-weight:500; color:#085041; margin:0 0 12px;">The fastest test takes 30 seconds</p><div style="display:flex; gap:12px; margin:0 0 12px; align-items:flex-start;"><div style="background:#017E51; color:#ffffff; width:24px; height:24px; border-radius:50%; display:flex; align-items:center; justify-content:center; font-size:11px; font-weight:500; flex-shrink:0;">1</div><p style="font-size:13px; color:#0F6E56; margin:0; line-height:1.6;">Add your items to cart and proceed to checkout.</p></div><div style="display:flex; gap:12px; margin:0 0 12px; align-items:flex-start;"><div style="background:#017E51; color:#ffffff; width:24px; height:24px; border-radius:50%; display:flex; align-items:center; justify-content:center; font-size:11px; font-weight:500; flex-shrink:0;">2</div><p style="font-size:13px; color:#0F6E56; margin:0; line-height:1.6;">Enter the code in the discount field.</p></div><div style="display:flex; gap:12px; margin:0; align-items:flex-start;"><div style="background:#017E51; color:#ffffff; width:24px; height:24px; border-radius:50%; display:flex; align-items:center; justify-content:center; font-size:11px; font-weight:500; flex-shrink:0;">3</div><p style="font-size:13px; color:#0F6E56; margin:0; line-height:1.6;">If the discount applies to the cart total, the code is active. If not, it&apos;s expired or has conditions you don&apos;t meet, see below.</p></div></div><p style="font-size:13px; color:#0F6E56; margin:1rem 0 0; line-height:1.6;">Testing at checkout is non-committal, you can leave the cart without buying.</p></div></div><hr><div itemprop="mainEntity" id="check-terms"><h2 itemprop="name" id="where-do-i-find-the-terms-and-conditions">Where do I find the terms and conditions?</h2><div itemprop="acceptedAnswer"><p itemprop="text" style="display:none;">Most Koh promotions include an expiry date and eligibility conditions in the terms and conditions. The terms live wherever you originally got the code. Codes received by email have terms linked at the bottom of the email or in small print near the offer. Codes received by SMS link to a landing page with the terms. Codes from social media or website ads have terms on the original post or linked landing page. Codes from physical flyers or packaging include the terms on the flyer itself. Common eligibility conditions include minimum spend thresholds, product exclusions, first-order only, one use per customer, and not stackable with other discounts. If a code applies to a specific Starter Kit or product, it won&apos;t work on a cart of other items.</p><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; margin:1rem 0;"><p style="font-size:13px; color:#0F6E56; margin:0 0 10px; line-height:1.6;">Most promotions include an expiry date and eligibility conditions in the fine print. Terms live wherever you originally got the code:</p><p style="font-size:13px; color:#0F6E56; margin:0 0 6px; line-height:1.6;"><strong>Email promotions.</strong> Terms are usually linked at the bottom of the email or in small print near the offer.</p><p style="font-size:13px; color:#0F6E56; margin:0 0 6px; line-height:1.6;"><strong>SMS promotions.</strong> The SMS itself usually links to a landing page with the terms.</p><p style="font-size:13px; color:#0F6E56; margin:0 0 6px; line-height:1.6;"><strong>Social media or website ads.</strong> Check the original post or linked landing page for terms.</p><p style="font-size:13px; color:#0F6E56; margin:0 0 14px; line-height:1.6;"><strong>Flyers or packaging inserts.</strong> Terms are printed on the flyer itself.</p><p style="font-size:14px; font-weight:500; color:#085041; margin:0 0 8px;">Common conditions that block a code</p><p style="font-size:13px; color:#0F6E56; margin:0; line-height:1.6;">Minimum spend thresholds, product exclusions, first-order only, one use per customer, not stackable with other discounts. If a code applies to a specific Starter Kit or product, it won&apos;t work on a cart of other items.</p></div></div></div><hr><div itemprop="mainEntity" id="welcome-code-different"><h2 itemprop="name" id="what-about-my-welcome-code-specifically">What about my welcome code specifically?</h2><div itemprop="acceptedAnswer"><p itemprop="text" style="display:none;">Welcome codes work slightly differently from other Koh promo codes. If you signed up for Koh updates and didn&apos;t receive your welcome code, or you can&apos;t find it, you can view it directly in your Koh account. This only applies to welcome codes, other promo codes (birthday, referral, sale, SMS) live with the original campaign and aren&apos;t shown in your account.</p><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; margin:1rem 0;"><p style="font-size:13px; color:#0F6E56; margin:0 0 10px; line-height:1.6;">Welcome codes are the one exception, you can view yours directly by logging into your Koh account, no need to wait for the email. Other promo codes (birthday, referral, sale, SMS) live with the original campaign source and aren&apos;t shown in your account.</p></div></div></div><hr><div itemprop="mainEntity" id="still-not-working"><h2 itemprop="name" id="my-code-still-isnt-working-what-now">My code still isn&apos;t working, what now?</h2><div itemprop="acceptedAnswer"><p itemprop="text" style="display:none;">If you&apos;ve tested the code at checkout and reviewed the original promotion terms and the code still isn&apos;t working, contact our team. Send us a screenshot of the original offer (the email, SMS, social post, or flyer where you saw it) plus a note about where you received it and when. The team can investigate and either confirm the code&apos;s status, issue a replacement code if appropriate, or apply the discount manually if the issue is on our end.</p><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; margin:1rem 0;"><p style="font-size:13px; color:#0F6E56; margin:0 0 12px; line-height:1.6;">If you&apos;ve tested at checkout and reviewed the original promotion terms and the code still isn&apos;t working, send us a screenshot of the offer plus a note about where you received it. The team can investigate, confirm the code&apos;s status, issue a replacement, or apply the discount manually if the issue is on our end.</p><p style="text-align:center; margin:0;"><a href="https://koh.com/pages/contact?hcUrl=%2Fen-US" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#ffffff; text-decoration:none; background:#000000; border-radius:20px; padding:6px 14px; white-space:nowrap;">Contact our team</a></p></div></div></div><hr><div style="display:grid; grid-template-columns:repeat(auto-fit, minmax(200px, 1fr)); gap:10px; margin:1rem 0;"><div style="display:flex; flex-direction:column;"><a href="https://koh.com/products/universal-cleaner" target="_blank" rel="noopener noreferrer"><img src="https://koh.com/cdn/shop/files/1.Koh_Product_Still_Universal-Cleaner-4L.jpg?width=400" alt="Koh Universal Cleaner" style="width:100%; height:auto; border-radius:12px 12px 0 0;" class="fr-fil fr-dib"></a><div style="background:#E1F5EE; padding:1rem 1.25rem; border-radius:0 0 12px 12px; flex:1; display:flex; flex-direction:column;"><p style="font-size:13px; font-weight:500; color:#085041; margin:0 0 4px;"><a href="https://koh.com/products/universal-cleaner" target="_blank" rel="noopener noreferrer" style="color:#085041;"><strong>Universal Cleaner</strong></a></p><p style="font-size:12px; color:#0F6E56; margin:0 0 12px; line-height:1.6;">Most-certified product in the Koh range. Apply your code at checkout to test it.</p><div style="display:flex; flex-wrap:wrap; gap:8px; margin-top:auto;"><a href="https://koh.com/cart/add?id=40332469796936&amp;quantity=1" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#ffffff; text-decoration:none; background:#000000; border-radius:20px; padding:6px 14px; white-space:nowrap;">Add to cart</a><a href="https://koh.com/products/universal-cleaner" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#000000; text-decoration:none; background:#ffffff; border:1.5px solid #000000; border-radius:20px; padding:5px 14px; white-space:nowrap;">View product</a></div></div></div><div style="display:flex; flex-direction:column;"><a href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer"><img src="https://koh.com/cdn/shop/files/referrals_img_698x.jpg?width=400" alt="Koh Perks rewards and ways to save" style="width:100%; height:auto; border-radius:12px 12px 0 0;" class="fr-fil fr-dib"></a><div style="background:#E1F5EE; padding:1rem 1.25rem; border-radius:0 0 12px 12px; flex:1; display:flex; flex-direction:column;"><p style="font-size:13px; font-weight:500; color:#085041; margin:0 0 4px;"><a href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer" style="color:#085041;"><strong>Koh Perks</strong></a> &#xB7; earn points on every order</p><p style="font-size:12px; color:#0F6E56; margin:0 0 12px; line-height:1.6;">Earn points on every purchase, refer a friend, and redeem for discounts on future orders.</p><div style="display:flex; flex-wrap:wrap; gap:8px; margin-top:auto;"><a href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#ffffff; text-decoration:none; background:#000000; border-radius:20px; padding:6px 14px; white-space:nowrap;">Join Koh Perks</a></div></div></div><div style="display:flex; flex-direction:column;"><a href="https://koh.com/pages/ways-to-save" target="_blank" rel="noopener noreferrer"><img src="https://koh.com/cdn/shop/files/Ocean-Greensparks-V3.jpg?width=400" alt="Ways to save with Koh" style="width:100%; height:auto; border-radius:12px 12px 0 0;" class="fr-fil fr-dib"></a><div style="background:#E1F5EE; padding:1rem 1.25rem; border-radius:0 0 12px 12px; flex:1; display:flex; flex-direction:column;"><p style="font-size:13px; font-weight:500; color:#085041; margin:0 0 4px;"><a href="https://koh.com/pages/ways-to-save" target="_blank" rel="noopener noreferrer" style="color:#085041;"><strong>All ways to save</strong></a></p><p style="font-size:12px; color:#0F6E56; margin:0 0 12px; line-height:1.6;">Welcome codes, Koh Perks, bundle discounts, subscriptions, and more. All in one place.</p><div style="display:flex; flex-wrap:wrap; gap:8px; margin-top:auto;"><a href="https://koh.com/pages/ways-to-save" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#ffffff; text-decoration:none; background:#000000; border-radius:20px; padding:6px 14px; white-space:nowrap;">See all ways to save</a></div></div></div></div><p style="font-size:11px; color:#0F6E56; text-align:center; margin:1.5rem 0 0;">Last reviewed: May 2026</p><hr><div style="background:#017E51; border-radius:12px; padding:1.25rem; text-align:center; margin:1rem 0;"><a href="https://koh.com/pages/contact?gs_open_chat" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/ROSeICON.jpg?v=1775278730" alt="Chat with ROS-E" style="width:48px; height:48px; border-radius:50%; display:inline-block; margin:0 0 8px;" class="fr-fic fr-dii"></a><p style="font-size:13px; font-weight:500; color:#ffffff; margin:0 0 4px;">Chat with ROS-E</p><p style="font-size:12px; color:#A3D6B1; margin:0 0 10px;">ROS-E handles most questions in seconds, 24/7.</p><div style="display:flex; flex-wrap:wrap; gap:8px; justify-content:center; margin:0 0 12px;"><a href="https://koh.com/pages/contact?gs_open_chat" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#017E51; text-decoration:none; background:#ffffff; border:1.5px solid #000000; border-radius:20px; padding:5px 14px; white-space:nowrap;">&#x1F4AC; Start chat</a><a href="https://koh.com/pages/contact?hcUrl=%2Fen-US" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#ffffff; text-decoration:none; background:#000000; border-radius:20px; padding:6px 14px; white-space:nowrap;">&#x1F4E7; Contact our team</a></div><p style="font-size:11px; color:#A3D6B1; margin:0;">Prefer a human? Just ask. If ROS-E can&apos;t answer, the rest of our team will step in. We usually reply within 1 to 2 business days.</p></div><p style="display:none;">koh voucher validity, koh promo code valid, koh discount code expired, koh voucher expired, koh promo code not working, koh voucher how long, koh promo code terms, koh gift voucher expiry, koh code still valid, koh promotion terms and conditions, koh voucher check, koh promo code checkout, koh discount code help, koh code not applying, koh voucher not working, koh birthday code expired, koh referral code expired, koh sale code not working, koh code invalid, koh check discount code, koh voucher screenshot, how long does koh promo code last, when does koh voucher expire, koh code minimum spend, koh code first order only, koh code not stackable, koh discount conditions, koh code from email, koh code from sms, koh code from flyer</p></article>

How long are vouchers and promo codes valid for?

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What are the ingredients in Universal Cleaner?

How long does Universal Cleaner last?

Does Universal Cleaner contain palm oil?

Is Universal Cleaner safe for septic and greywater systems?

What can I use Universal Cleaner on?

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Is Universal Cleaner chemical-free?

Does Universal Cleaner kill bacteria and viruses?

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Can I use Universal Cleaner on food prep surfaces?

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Does Koh offer Universal Cleaner in bulk or larger formats?

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Do Loo Cleaner Tabs have a fragrance?

Do I need to remove the wrapper on Loo Cleaner Tabs?

What are the ingredients of the Loo Cleaner Tabs?

Loo Cleaner Tabs

What ingredients are in Bathroom & Shower Cleaner?

How do I use Bathroom & Shower Cleaner?

What surfaces should I avoid using Bathroom & Shower Cleaner on?

Is Bathroom & Shower Cleaner safe for asthma, allergies, and sensitive skin?

Can I use Bathroom & Shower Cleaner outside the bathroom?

Does Bathroom & Shower Cleaner kill mould or bacteria?

Is Bathroom & Shower Cleaner fragrance-free?

Can I use Bathroom & Shower Cleaner on EnduroShield or other protective coatings?