Big Black Friday Sale dates, what’s included/excluded, and the $500 gift card draw. Everything you need in one quick read.

<article id="promo-bbf-2025-terms" class="promo-article"><h1 id="big-black-friday-sale---terms--conditions">Big Black Friday Sale - Terms &amp; Conditions</h1><p><strong>Promotion window:</strong> 9:00am AEDT Saturday, <strong>1 November 2025</strong> to 11:59pm AEDT Monday, <strong>1 December 2025</strong>.</p><ul><li>Prices are as marked. Offer only available at <a href="https://koh.com" rel="noopener noreferrer" target="_blank">koh.com</a>.</li><li>Offer cannot be combined with other discounts or offers.</li><li>A limit of <strong>2 &#xD7; all refill solutions</strong> per order applies.</li><li><strong>Excluded:</strong> 4L Universal Cleaner and all spare parts.</li><li>Offer applies to <strong>one-time orders</strong> only.</li><li>Offers are only available whilst stocks last and for products available online during the promotion period.</li><li>Koh may amend, revise or cancel the offer if it considers it reasonably necessary or in the case of technical difficulty.</li><li>All other terms and conditions on Koh&#x2019;s website continue to apply.</li><li>See <a href="https://koh.com/pages/promotion-t-cs">Koh Promotions</a> for more details.</li></ul><h2 id="500-koh-gift-card-newsletter-draw">$500 Koh Gift Card Newsletter Draw</h2><ul><li>Valid until <strong>9:00am AEDT, 2 December 2025</strong>.</li><li>To be eligible, you must still be subscribed to receive communications at the time of the draw.</li><li>The draw will take place on <strong>3 December 2025</strong>; the winner will be contacted by email that day.</li><li>If the winner does not respond within <strong>7 days</strong>, a redraw will take place.</li><li>The prize is <strong>non-transferable</strong> and <strong>not redeemable for cash</strong>.</li></ul></article>

Big Black Friday Sale

Why there’s a 2-unit cap (and why Sensitive Laundry Liquid is 1): to keep stock fair for everyone while stocks last.

<article id="promo-purchase-limits" class="promo-article"><p><strong>TL;DR:</strong> To keep things fair and available for everyone, most refill items are limited to <strong>2 units per order</strong> while stocks last. <strong>Exception:</strong> <em>Sensitive Laundry Liquid</em> is currently limited to <strong>1 unit per order</strong> while we ramp up production.</p><hr><div id="isPasted"><span style="font-size: 24px;">Here are the current limits:</span></div><h2 id="we-limit-units-for-several-reasons-firstly-it-ensures-fair-access-by-preventing-a-few-orders-from-clearing-out-stock-allowing-more-customers-to-enjoy-the-sale-secondly-it-helps-us-manage-our-inventory-accurately-during-peak-demand-finally-it-smooths-fulfilment-by-reducing-bottlenecks-and-ensuring-orders-ship-more-reliably"><span style="font-size: 16px;">We limit units for several reasons. &#xA0;Firstly, it ensures fair access by preventing a few orders from clearing out stock, allowing more customers to enjoy the sale. &#xA0;Secondly, it helps us manage our inventory accurately during peak demand. &#xA0;Finally, it smooths fulfilment by reducing bottlenecks and ensuring orders ship more reliably.</span></h2><div><br></div><ul><li><div>A general limit of up to two units per product per order applies during the sale.</div></li><li><div>There&#x2019;s an exception for Sensitive Laundry Liquid, which is currently limited to one unit per order due to very limited stock while production ramps up.</div></li></ul><div>It&#x2019;s important to note that these limits apply to online orders placed during the sale and may change based on availability. All offers are while stocks last and subject to our standard promotion terms.</div></article>

Purchase limits during sale

We're always here via email, care.au@cx.koh.com or fill out the form and we'll be in touch as soon as possible. Our support hours are 9am - 5:00pm AEST Monday to Friday.

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