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Can I change how often I receive my subscription?Updated an hour ago

TL;DR: Yes. Change your delivery frequency anytime in your subscription portal. Choose every 1, 2, 3, or 4 months. The change takes effect from your next renewal, and your subscription discount continues at the same rate.


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Universal Cleaner 2L on Subscribe and Save
Bathroom & Shower Cleaner 1.8L on Subscribe and Save

Can I change how often I receive my subscription?

Yes. Change your Koh subscription delivery frequency anytime in your subscription portal at koh.com/a/account/login. Sign in with your account email, find your active subscription, and pick a new frequency. The four available options are every 1 month, every 2 months, every 3 months, or every 4 months. Changes apply to your next scheduled renewal onwards. Your subscription discount (15% on most items, 10% on selected larger packs) continues at the same rate regardless of frequency. There's no penalty for changing.

1

Sign in to your subscription portal

Use the email you signed up with. We send a one-time link, no password required.

2

Find your active subscription

Open the subscription you want to change. If you have several subscriptions, each can be on a different frequency, change them independently.

3

Pick a new frequency, save

Choose every 1, 2, 3, or 4 months and save the change. The new cadence applies from your next scheduled renewal onwards.

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What delivery frequencies are available?

Koh subscriptions are available on four delivery frequencies: every 1 month, every 2 months, every 3 months, or every 4 months. The same options apply to all subscribable products across the range. Pick the cadence that matches how quickly you go through the product. Most customers on Universal Cleaner 2L pick every 2 or 3 months. Bathroom & Shower Cleaner subscribers tend toward every 1 or 2 months because it's used more frequently.

Most often

Every 1 month

Bi-monthly

Every 2 months

Quarterly

Every 3 months

Least often

Every 4 months

The same four options apply across the subscribable range. Pick the cadence that matches how quickly you go through the product. Each subscription on your account can run on a different frequency.


When does the new frequency take effect?

Frequency changes take effect from your next scheduled renewal onwards, not retroactively. If your next renewal is already scheduled to ship in two days, that order goes ahead on the original cadence. The new frequency applies from the renewal after that. If you want to delay the next delivery as well, skip or reschedule it in the portal at the same time you change frequency. There's no penalty for changing or skipping.

✓ From your next renewal onwards

Frequency changes apply going forward, not retroactively. If a renewal is already scheduled to ship soon, that order goes ahead on the original cadence. The new frequency applies from the renewal after that.

✓ Want to delay the next one too? Skip or reschedule

If you also want to push out your next delivery, skip or reschedule it in the portal at the same time. See how to manage your subscription for the full set of self-serve options.


Universal Cleaner Starter Kit

New at Koh? Start with the Universal Cleaner Starter Kit

Pairs Universal Cleaner with Atomiser Spray Bottle and everything you need to get going. Subscribe to the refills once you know you love it.

Koh Perks rewards and ways to save

Koh Perks · earn points on every order

Stack savings on top. Subscribers still earn Koh Perks points on every recurring order, plus referral and birthday bonuses, redeemable for discounts on future orders.

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Last reviewed: May 2026


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