How much does shipping cost on subscription orders?Updated 7 days ago

Subscribe & Save renewal orders in Australia ship at a flat $5 rate, regardless of order size or how many subscribed products are in the delivery. The $5 flat rate also covers any one-time add-on products you've added to that renewal. Your very first subscription order is the exception, it uses standard shipping rates, which means free shipping if the order is over $119 like any regular Koh order. From your first renewal (your second delivery) onwards, the $5 flat rate applies.

Your first subscription order ships at standard rates, the same as any regular Koh order, because the $5 flat subscription rate kicks in from your second order (the first renewal) onwards. If your first subscription order is over $119 you'll still get free shipping, like any normal order. From the second order on, every recurring delivery ships for a flat $5.

No. Once you're past your first subscription order, adding one-time products to an upcoming renewal delivery doesn't change your shipping rate. The $5 flat rate covers the whole order: your subscribed products and any add-ons together, in a single parcel. This is one of the practical perks of being a subscriber, you can stock up on tools or other one-offs and they ship with your renewal at no extra shipping cost.

The $119 free shipping threshold applies to your first subscription order and to any non-subscription order at koh.com. It doesn't apply to subscription renewals, those ship at the flat $5 rate regardless of order total. The $5 flat rate is typically cheaper than standard shipping on smaller orders but doesn't go free on larger ones. If you want free shipping on a particular order, you can pause your subscription and place a one-off order over $119 instead.