Why isn't my bundle discount showing in my cart?Updated 2 hours ago
TL;DR: Bundle discounts only apply when you build your bundle through the dedicated Build Your Own Bundle page. Adding items to your cart from normal product pages will not trigger the 15, 20, or 25 percent discount. If your cart is missing the discount, head to the bundle builder and rebuild your selection there.
The short answer
Bundle discounts on Build Your Own Bundle are applied inside the bundle builder itself, not across your whole cart. If you added products to your cart from regular product pages, Shopify treats those as standard items and no discount applies. The fix is to visit the bundle builder, add your items there, and check out with the bundle.
How to claim your bundle discount
Steps 1 and 2
Head to Build Your Own Bundle.
Add products using the "Add to bundle" buttons on that page. Mix refills, tools, or both.
Steps 3 and 4
Watch the discount meter on the right. The discount unlocks automatically once you hit 3 items.
Click "Add bundle to cart", then check out.
Common reasons your discount isn't showing
You added items from product pages
Regular product pages and quick-add buttons do not trigger the bundle discount. Only items added through the bundle builder count.
Your bundle has fewer than 3 items
The lowest discount tier starts at 3 items. Anything less will not unlock a saving.
You removed items after adding the bundle to cart
Once a bundle is in your cart you can only remove items, not add. Dropping below 3 items cancels the discount.
You tried to combine it with another offer
Bundle discounts cannot be stacked with other promotions, discount codes, or Subscribe & Save.
Discount tiers
Add more, save more. The discount builds automatically as you add items inside the bundle builder.
3 items
Save 15%
4 items
Save 20%
6+ items
Save 25%
Bundle rules at a glance
Mix refills and tools
Build a bundle with refills only, tools only, or any combination. There is no minimum refill requirement.
One of each item
You can add a maximum of 1 unit per item per bundle.
Locked once in cart
After adding a bundle to cart you can remove items but not add more. To grow a bundle, build a new one.
Free shipping over $99
Free shipping applies to all orders over $99 and is separate from the bundle discount.
Build Your Own Bundle
Mix and match refills and tools. Unlock up to 25 percent off when you build through the dedicated bundle page.
Prefer ongoing savings?
Subscribe & Save is a separate program that gives you a standing discount and automatic deliveries on your favourite Koh products.
Chat with ROS-E
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