🚫 “No chemical nasties” = zero ingredients banned by GECA’s eco-label (heavy metals, CMRs, VOCs, etc.).

<article id="faq-no-chemical-nasties" class="faq-article"><p><strong>TL;DR:</strong> When we say &#x201C;no chemical nasties,&#x201D; we mean every Koh product excludes all substances banned by the <a href="https://geca.eco/wp-content/uploads/2021/05/GECA-Cleaning-Products-Standard-Info-sheet.pdf" target="_blank" rel="noopener noreferrer">GECA Cleaning Products Standard</a>.</p><hr><p>The <strong>Good Environmental Choice Australia (GECA)</strong> eco-label sets strict rules for cleaning products to protect human health, the environment and social welfare. Here&#x2019;s what their standard bans or limits, none of these appear in Koh formulas:</p><h2 id="human-health-safeguards">Human-health safeguards</h2><ul><li><strong>No CMR chemicals:&#xA0;</strong>Substances classified as carcinogenic, mutagenic or toxic to reproduction are prohibited.</li><li><strong>VOC limits</strong> keep asthma-triggering fumes low.</li><li><strong>Fragrance &amp; enzyme restrictions</strong> reduce allergy risk.</li></ul><h2 id="environmental-safeguards">Environmental safeguards</h2><ul><li><strong>No phosphorus&#xA0;/ eutrophication agents</strong>.</li><li><strong>Limits on aquatic-toxic ingredients</strong> and mandatory biodegradability.</li><li><strong>Support for sustainably sourced palm oil</strong>.</li></ul><h2 id="social--packaging-criteria">Social &amp; packaging criteria</h2><ul><li>Zero tolerance for<strong>&#xA0;</strong><strong>green-washing</strong>; claims must be proven.</li><li><strong>Fair pay, equal opportunity</strong> and safe workplaces required.</li><li><strong>Packaging efficiency &amp; recyclability</strong> mandated.</li></ul><p>By meeting (and often exceeding) these criteria, our products deliver a powerful clean without the ingredients GECA flags as harmful. That&#x2019;s what &#x201C;no chemical nasties&#x201D; means to us, and to you.</p></article>

What do you mean by “no chemical nasties?”

🌏 Eco-certified = GECA-approved: safe ingredients, planet-friendly production.

<article id="faq-eco-certified" class="faq-article"><p><strong>TL;DR:</strong> &#x201C;Eco-certified&#x201D; means a product has passed an independent audit against the <a href="https://geca.eco/wp-content/uploads/2021/05/GECA-Cleaning-Products-Standard-Info-sheet.pdf" target="_blank" rel="noopener"><strong>GECA Cleaning Products Standard</strong></a>, confirming it&#x2019;s safer for people and the planet.</p><hr><p><strong>Good Environmental Choice Australia&#xA0;(GECA)</strong> is a not-for-profit eco-label that evaluates cleaning products from raw ingredients to factory floor. When you see the GECA tick, the product has met these requirements.</p><p>Koh solutions carry this certification, so you can clean confidently knowing they&#x2019;re tough on grime but gentle on people and the planet. &#x1F331;</p></article>

What does eco-certified mean?

♻️ ✅ GECA-certified, allergy-friendly, award-winning, refill + recycle, plastic rescue & spare-part repairs. Here’s why Koh is eco-friendly.

<article id="faq-koh-eco" class="faq-article"><p><strong>TL;DR:</strong> Independently certified (GECA, Sensitive Choice, Allergy UK), award-winning, Aussie-made, refill-ready packaging, plastic-rescue &amp; tree-planting programs, plus spare parts to keep tools in use.</p><hr><h2 id="eco-certifications--awards">Eco-certifications &amp; awards</h2><ul><li>&#x1F3C6; <strong>Canstar Blue Multipurpose Cleaner of the Year 2022-23:&#xA0;</strong>first brand to win back-to-back &#x1F485;</li><li>&#x1F33F; <strong><a href="https://geca.eco/wp-content/uploads/2021/05/GECA-Cleaning-Products-Standard-Info-sheet.pdf" target="_blank" rel="noopener">GECA certified</a>:&#xA0;</strong>meets strict health, environmental and ethical criteria.</li><li>&#x1F98B; <strong>Sensitive Choice</strong> &amp; &#x1F30F; <strong>Allergy UK</strong> approvals. Safer for asthma &amp; allergy sufferers.</li></ul><h2 id="reduce--reuse--recycle">Reduce &#x2022; Reuse &#x2022; Recycle</h2><ul><li><strong>Reduce:</strong> Multi-purpose formulas cut the need for dozens of various surface cleaning products.</li><li><strong>Reuse:</strong> Durable, professional-grade tools outlast single-use plastics.</li><li><strong>Recycle:</strong> Kerbside-recyclable packaging.</li></ul><h2 id="positive-impact">Positive impact</h2><ul><li>&#x1F30A; <strong>Plastic Rescue:&#xA0;</strong>every order funds removal of 3 &#xD7; 500 ml bottles&#x2019; worth of ocean-bound plastic in Haiti, Brazil, the Philippines &amp; Indonesia.</li><li>&#x1F331; <strong>Reforestation:&#xA0;</strong>2020-24: one tree planted per order via Eden Reforestation Projects.</li></ul><h2 id="safe-for-you--the-planet">Safe for you &amp; the planet</h2><ul><li>Fume-free, fragrance-free, free from &#x201C;chemical nasties.&#x201D;</li><li>Designed to keep waterways clear of toxic residues.</li></ul><h2 id="repair-first-mindset">Repair-first mindset</h2><p>Lost a part? Grab a replacement from our <a href="https://koh.com/collections/spare-parts"><strong>spare-parts</strong></a> range and keep your tool in action. Sustainability often starts with a simple fix.</p><p>Explore all certifications and impact details <a href="https://koh.com/pages/about-us#certifications"><strong>here</strong></a>.</p></article>

What makes Koh eco friendly?

♻️ New refill pack: fully recyclable box + low-plastic pouch made from recycled material. Less waste, same spotless clean.

<article id="faq-refill-packaging-update" class="faq-article"><article id="isPasted"><p><strong>TL;DR:</strong> Roll&#x2019;n&#x2019;Recycle pouches are gone. Refills now ship in a fully recyclable cardboard box plus a lightweight pouch. Less plastic overall, box goes in kerbside recycling. The inner plastic bladder in our Bag-in-Box is made from <strong>PP (polypropylene)</strong> and is&#xA0;<strong>recyclable,</strong> but it needs to go through a soft-plastics recycling stream (not your normal kerbside bin).<br><em>Rinse it, remove the tap, deflate and drop it in a soft-plastics collection point. The outer carton can go in your cardboard recycling.</em></p><hr><h2 id="short-summary">Short summary</h2><p>Our Bag-in-Box uses a polypropylene (PP) bladder. We&#x2019;ve worked with a Melbourne recycling provider who has successfully processed this PP material (the bladder) back into usable oil, showing the material can enter circular recycling pathways.</p><h2 id="how-you-can-recycle-your-bag-in-box">How you can recycle your Bag-in-Box</h2><ol><li><strong>Empty &amp; rinse:</strong> Pour out any remaining product and give the bladder a quick rinse so it&#x2019;s reasonably clean. Make several cuts (~4 should do it) into the plastic bag to help with water flow when rinsing.</li><li><strong>Remove the tap:</strong> Detach the tap/spout. At this time, this component is not able to be recycled.</li><li><strong>Deflate &amp; fold:</strong> Squeeze out air and fold the bladder so it fits in a soft-plastics bin.</li><li><strong>Drop it off:</strong> Put the bladder in a soft-plastics collection bin (in-store trials or council collections). The cardboard outer box should be flattened and put in kerbside paper/cardboard recycling.</li></ol><h2 id="where-to-drop-off-soft-plastics">Where to drop off soft plastics</h2><ul><li>Many soft-plastic recycling schemes run via supermarket collection bins (trial programs are currently live in select Woolworths stores and other retail trials).</li><li>Some local councils are piloting kerbside soft-plastic collections, check with your council to see if your area is included.</li><li>If there&#x2019;s no local soft-plastics drop-off, keep the bladder dry and store until a nearby collection is available.</li></ul><h2 id="why-this-matters">Why this matters</h2><p>Because the bladder is PP, it&#x2019;s a valuable plastic feedstock. This has been tested and confirmed to be able to reconstitute, which demonstrates a practical recycling route beyond landfill. However, this requires specialist processing, that&#x2019;s why we ask customers to use designated soft-plastics collection streams rather than putting the bladder in general kerbside bins.</p><h2 id="good-to-know">Good to know</h2><ul><li>Do not place heavily contaminated bladders (full of product residue) into soft-plastic bins. Contamination can cause entire batches to be rejected.</li><li>Retailers and the industry are running trials to scale up collection and processing, see Woolworths&apos; trial details for participating store locations and what&#x2019;s accepted.</li></ul></article></article>

Are Bag in Box refill pouches kerbside recyclable?

Our tablets wear a PVA wrap and Sensitive Laundry Sheets are PVA based too. It’s the biodegradable, water-soluble kind. Safe for homes, kind to the planet 🌎✨

Are Koh sheet and tablet products free from plastic?

We're always here via email, care.au@cx.koh.com or fill out the form and we'll be in touch as soon as possible. Our support hours are 9am - 5:00pm AEST Monday to Friday.

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Eco-Friendly Practices

Sustainability & Standards 📜

What are the ingredients of Universal Cleaner?

Why do you sell the Universal Cleaner in bulk?

Does Universal Cleaner contain palm oil?

Is Universal Cleaner septic safe?

What can I use Universal Cleaner for?

How does Universal Cleaner work?

Is Universal Cleaner chemical free

Does the Universal Cleaner kill bacteria and germs?

Do I need to do a spot test with Universal Cleaner?

What can't you use Universal Cleaner on?

How long does Universal Cleaner last?

What surfaces should I not use Universal Cleaner on?

Is there a use by date for Universal Cleaner?

Is Universal Cleaner safe to use on chopping boards?

Is Universal Cleaner fragrance-free?

What Certifications does the Universal Cleaner have?

Is Universal Cleaner pet-friendly?

Is Universal Cleaner asthma friendly?

Is Universal Cleaner allergy friendly?

Can I use Universal Cleaner on polished marble?

How to clean TV, monitor & laptop screen

Can I use Universal Cleaner in a robot vacuum or mop?

Is Universal Cleaner being replaced?

Is Universal Cleaner vegan?

Universal Cleaner

Surface products 🪞

Are Loo Cleaner Tablets safe for septic environments?

How to use Loo Cleaner Tabs

Do Loo Cleaner Tabs have a fragrance?

Should I remove the wrapper on the Loo Cleaner Tab?

What are the ingredients of the Loo Cleaner Tabs?

Loo Cleaner Tabs

What are the ingredients of Bathroom & Shower Cleaner?

How do I use Bathroom & Shower Cleaner?

Are there any surfaces I should avoid cleaning with Bathroom & Shower Cleaner?

Is it allergy / asthma / sensitive skin friendly?

Can I use Bathroom & Shower Cleaner beyond the bathroom?

Does Bathroom & Shower Cleaner have a fragrance?

Can I use it to clean EnduroShield or similar coated shower screens?

Is Bathroom & Shower Cleaner safe to use around pets?

Is Bathroom & Shower Cleaner septic safe?

Can I use Bathroom & Shower Cleaner with a Diamond Sponge?

What makes Bathroom & Shower Cleaner "eco friendly"?

Can I use Bathroom & Shower Cleaner to clean the bowl of the toilet?

How Much Bathroom & Shower Foam Should I Use?

Universal Cleaner vs. Bathroom & Shower Cleaner: What’s the Difference?

Is Bathroom & Shower Cleaner safe for polished stone?

Bathroom & Shower Cleaner

Bathroom products 🚿

Are Dishwashing Tablets septic safe?

What are the ingredients of Dishwashing Tablets?

Can I cut Dishwashing Tablets?

Why didn't Dishwashing Tablet wrapper didn’t dissolve

Can you use Essential Oils with Dishwashing Tablets?

Dishwashing Tablets

Does Dishwashing Liquid kill bacteria?

Where is Dishwashing Liquid made?

Can I use Dishwashing Liquid around grey water / bio-cycle / septic tank environments?

What are the ingredients of Dishwashing Liquid?

Does Dishwashing Liquid have any fumes or fragrances?

How many pumps of Dishwashing Liquid should I use in a full sink?

Dishwashing Liquid

Is this the same as Universal Dish Spray?

Does it work on burnt-on grease and oven grime?

What’s the difference between this and the Universal Cleaner?

Can I use it around food?

Is it really non-toxic?

Will it dry out my hands like other degreasers?

Do I need to use Foaming Spray Bottle?

Can I use it on stainless steel?

Does it contain palm oil?

Do I need to rinse it off?

Is it fragrance free?

Can I use it on non-stick cookware?

What should I use to wipe it off?

Is this a multipurpose cleaner?

Can I use it in the microwave or on appliances?

Why does this product exist when I already have Universal Cleaner?

How does this fit into the Koh system?

What's in Kitchen Grease & Oil Cleaner?

How exactly do I use it?

Is Kitchen Grease & Oil Cleaner safe for septic and greywater systems?

Kitchen Grease & Oil Cleaner

What happened to Universal Dish Spray? And what should I use now?

Universal Dish Spray

Kitchen products 🍽️

Laundry dosing by wash size (Sheets vs Liquid)

Why we split Laundry Liquid & Stain Remover (and what changed)

The laundry Stain Removal Guide

Can I find Sensitive Laundry Liquid in trial or sample size?

How is the quality and consistency of Koh Sensitive Laundry Liquid ensured?

Where is Sensitive Laundry Liquid manufactured?

What kind of research and development went into creating Sensitive Laundry Liquid?

​How many loads are there in a 1.6L Box of Koh Sensitive Laundry Liquid?

How does Sensitive Laundry Liquid extend the life of fabrics?

How does Koh Sensitive Laundry Liquid make natural fibres feel softer without fabric softener?

How does Sensitive Laundry Liquid help keep clothes whiter and brighter for longer?

Does Sensitive Laundry Liquid contain any fragrances?

Does Sensitive Laundry Liquid deodorise fabrics?

What is Sensitive Laundry Liquid?

What are the ingredients in Sensitive Laundry Liquid?

How can Sensitive Laundry Liquid save me money?

How is Sensitive Laundry Liquid eco-friendly?

Can I use Koh Sensitive Laundry Liquid in my auto-dosing machine?

Where should I store Sensitive Laundry Liquid?

How is Koh Sensitive Laundry Liquid different from other eco-friendly detergents on the market?

Is Koh Sensitive Laundry Liquid suitable for septic / grey water systems?

Can I use Koh Sensitive Laundry for hand washing delicate garments?

Can I use Koh Sensitive Laundry for sportswear and synthetic garments?

Is Koh Sensitive Laundry Liquid safe to use this detergent on silk or wool garments?

Does Koh Sensitive Laundry work in front and top loading machines?

What temperature washes can Koh Sensitive Laundry Liquid be used for? (cold / hot washes)

Can I pre-wash soak with Koh Sensitive Laundry Liquid for heavier soiled loads?

How does the eco-certified formula of Koh Sensitive Laundry Liquid benefit the environment?

Do I still need to use a bleach whitening detergent with Koh Sensitive Laundry Liquid?

Can I use Koh Sensitive Laundry Liquid for both white and coloured laundry?

Can I find Sensitive Laundry Liquid at Woolworths/retailers/shops?

How much should I use per load of laundry? (dosage)

Is Sensitive Laundry Liquid compatible with Auto-dosing machines?

Sensitive Laundry Liquid

How do I use Sensitive Laundry Sheets?

Are Sensitive Laundry Sheets safe for front loaders, top loaders and HE machines?

Do Sensitive Laundry Sheets dissolve in cold water?

What if Sensitive Laundry Sheets don't dissolve or leaves residue?

Can I use Sensitive Laundry Sheets for handwashing delicates?

Are Sensitive Laundry Sheets safe for septic tanks and greywater systems?

How should I store Sensitive Laundry Sheets and how do I dispose of the packaging?