Sensitive Hand Wash and Body Wash use a standard press pump. Foaming pumps won't work →

<article id="body-care-pump-compatibility" class="promo-article" itemscope itemtype="https://schema.org/FAQPage" data-ks data-family="bodycare"><p><strong>TL;DR:</strong> <a href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Hand Wash</strong></a> and <a href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Body Wash</strong></a> are decanted into a standard press pump. The dedicated <strong>Hand Wash Pump</strong> and <strong>Body Wash Pump</strong> are the right fit, dispensing 2 ml per press. Foaming pumps, the Koh Foaming Spray Bottle and other Koh pumps aren&apos;t compatible.</p><div class="ks-div"><div class="ks-div-line"><br></div><span>Read on &#x2193;</span><div class="ks-div-line"><br></div></div><div class="ks-rail" role="group" aria-label="Photos of Hand Wash Pump and Body Wash Pump"><a class="ks-rail-card" href="https://koh.com/products/hand-wash-pump" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Bottle_2f0f6be9-5ab2-4ae5-bed9-b7e1721f39f5.jpg?width=600" alt="Koh Hand Wash Pump bottle" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/hand-wash-pump" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_Lifestyle_Insitu_23a41a9b-4b0f-4429-8e60-46982d24396c.jpg?width=600" alt="Koh Hand Wash Pump in use, dispensing Sensitive Hand Wash into a hand" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/body-wash-pump" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Bottle_688ad98a-c815-4116-8bdf-a05034298355.jpg?width=600" alt="Koh Body Wash Pump bottle" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/body-wash-pump" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_Lifestyle_Insitu_94d2b2e1-8285-4df2-89ba-f25454c040a3.jpg?width=600" alt="Koh Body Wash Pump held in the shower" loading="lazy"></a></div><hr><div itemprop="mainEntity" id="compatible-pumps" itemscope itemtype="https://schema.org/Question"><h2 itemprop="name" id="which-pump-do-i-need">Which pump do I need?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">Sensitive Hand Wash uses the Hand Wash Pump and Sensitive Body Wash uses the Body Wash Pump. Both are standard press pumps dispensing 2 ml per press. Any standard non-foaming press pump with the right dip tube length works too. Foaming pumps don&apos;t.</p><div class="ks-card"><p>Both bottles dispense 2 ml per press. The dedicated pumps are built for the personal care bottle format, and each one is designed for long-term repeated use.</p><p>Using your own bottle? Check it&apos;s a press-to-dispense style rather than foaming, and that the dip tube reaches the bottom of the bottle.</p><div class="ks-pills"><span class="ks-pill">&#x2713;&#xA0;Hand Wash Pump</span><span class="ks-pill">&#x2713;&#xA0;Body Wash Pump</span><span class="ks-pill">&#x2713;&#xA0;Any standard press pump</span></div></div></div></div><hr><div itemprop="mainEntity" id="incompatible-pumps" itemscope itemtype="https://schema.org/Question"><h2 itemprop="name" id="will-my-existing-pump-work">Will my existing pump work?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">Foaming pumps aren&apos;t compatible with Koh Hand Wash or Body Wash. A foaming head needs a thin, low viscosity liquid to aerate, and both washes are richer than that. The Koh Foaming Spray Bottle is a trigger spray tool for cleaning products, not a hand pump. Koh Laundry Pump and Dish Pump have dip tubes sized for other bottles.</p><div class="ks-warn"><p class="ks-card-title">&#x26A0;&#xA0;These won&apos;t work with Hand Wash or Body Wash</p><p>Foaming hand pumps need a thin, watery liquid to aerate. Hand Wash and Body Wash are richer formulas and won&apos;t dispense properly through a foaming mechanism.</p><p><strong>Koh Foaming Spray Bottle</strong> is a trigger spray tool for cleaning products. It isn&apos;t a hand pump and it isn&apos;t designed for personal care use.</p><p><strong>Koh Laundry Pump</strong> and <strong>Koh Dish Pump</strong> are built for a different bottle shape and size. The dip tube length and the neck won&apos;t fit the personal care bottle.</p><div class="ks-pills"><span class="ks-pill">&#x26A0;&#xA0;Foaming hand pumps</span><span class="ks-pill">&#x26A0;&#xA0;Koh Foaming Spray Bottle</span><span class="ks-pill">&#x26A0;&#xA0;Koh Laundry Pump</span><span class="ks-pill">&#x26A0;&#xA0;Koh Dish Pump</span></div></div></div></div><hr><div itemprop="mainEntity" id="refill-and-prime" itemscope itemtype="https://schema.org/Question"><h2 itemprop="name" id="how-do-i-refill-and-prime-the-pump">How do I refill and prime the pump?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">Refill the pump bottle straight from the refill box. Open the tap, hold the bottle steady and stop short of the neck so it doesn&apos;t overfill. Screw the head back on, twist the collar beneath the nozzle to unlock it, then press several full pumps until product flows. A freshly refilled bottle always needs priming.</p><p>Refills come straight from the refill box. No dilution, no measuring.</p><div class="ks-card"><div class="ks-steps"><div class="ks-step"><span class="ks-num">1</span><div><p class="ks-lead">Open the tap on the refill box</p><p>Sit the box on the edge of a bench so the tap clears the surface.</p></div></div><div class="ks-step"><span class="ks-num">2</span><div><p class="ks-lead">Hold the bottle steady and fill to just below the neck</p><p>Leaving a little headroom stops the pump head pushing product out when you screw it back on.</p></div></div><div class="ks-step"><span class="ks-num">3</span><div><p class="ks-lead">Twist the collar beneath the nozzle to unlock</p><p>New pumps arrive locked so they don&apos;t leak in transit.</p></div></div><div class="ks-step"><span class="ks-num">4</span><div><p class="ks-lead">Press several full pumps until product flows</p><p>A new or freshly refilled bottle needs priming before the first proper dose.</p></div></div></div></div></div></div><hr><div class="ks-pcards"><div class="ks-pcard" data-handle="hand-wash-pump"><a class="ks-pcard-img" href="https://koh.com/products/hand-wash-pump" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Bottle_2f0f6be9-5ab2-4ae5-bed9-b7e1721f39f5.jpg?v=1780025719&amp;width=600" alt="Koh Hand Wash Pump"></a><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/products/hand-wash-pump" target="_blank" rel="noopener noreferrer"><strong>Hand Wash Pump</strong></a></p><p>Built to last and be refilled.</p><p class="ks-pcard-price" data-ks-price data-variant="41087375179848"></p><div class="ks-actions"><a class="ks-btn" href="https://koh.com/cart/add?id=41087375179848&amp;quantity=1" target="_blank" rel="noopener noreferrer">Add to cart</a><a class="ks-reviews" href="https://koh.com/products/hand-wash-pump#:~:text=Product%20Reviews" target="_blank" rel="noopener noreferrer">Read reviews</a></div></div></div><div class="ks-pcard" data-handle="body-wash-pump"><a class="ks-pcard-img" href="https://koh.com/products/body-wash-pump" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Bottle_688ad98a-c815-4116-8bdf-a05034298355.jpg?v=1780025753&amp;width=600" alt="Koh Body Wash Pump"></a><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/products/body-wash-pump" target="_blank" rel="noopener noreferrer"><strong>Body Wash Pump</strong></a></p><p>Built to last and be refilled.</p><p class="ks-pcard-price" data-ks-price data-variant="41087375310920"></p><div class="ks-actions"><a class="ks-btn" href="https://koh.com/cart/add?id=41087375310920&amp;quantity=1" target="_blank" rel="noopener noreferrer">Add to cart</a><a class="ks-reviews" href="https://koh.com/products/body-wash-pump#:~:text=Product%20Reviews" target="_blank" rel="noopener noreferrer">Read reviews</a></div></div></div><div class="ks-pcard ks-perks"><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer"><span class="ks-sr">Koh </span>perks</a></p><p class="ks-perks-tag">loyalty program</p><p class="ks-perks-lead">Earn points. <span>Convert points to dollars.</span></p><ul class="ks-perks-list"><li>Exclusive gifts</li><li>Early access</li></ul><div class="ks-actions"><a class="ks-btn" href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer">Join Koh Perks</a><a class="ks-btn ks-btn-2" href="https://koh.com/pages/ways-to-save" target="_blank" rel="noopener noreferrer">See all ways to save</a></div></div><div class="ks-perks-art" aria-hidden="true"></div></div></div><p class="ks-browse"><a class="ks-btn ks-btn-2" href="https://go.koh.com/hc-body-care" target="_blank" rel="noopener noreferrer">Browse all Body Care articles &#x2192;</a></p><p class="ks-reviewed">Last reviewed: October 2026 &#xB7; Koh Australia</p><script type="application/ld+json">{"@context":"https://schema.org","@graph":[{"@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Help Centre","item":"https://koh.com/pages/help-centre"},{"@type":"ListItem","position":2,"name":"Body Care","item":"https://go.koh.com/hc-body-care"},{"@type":"ListItem","position":3,"name":"What pump works with Koh Hand Wash and Body Wash?"}]},{"@type":"TechArticle","@id":"https://koh.com/pages/help-centre#body-care-pump-compatibility","headline":"What pump works with Koh Hand Wash and Body Wash?","description":"Koh Hand Wash and Body Wash need a standard press pump. The Hand Wash Pump and Body Wash Pump are the right fit.","inLanguage":"en-AU","dateModified":"2026-09-08","author":{"@type":"Organization","name":"Koh"},"publisher":{"@type":"Organization","name":"Koh"}}]}</script></article>

What pump works with Koh Hand Wash and Body Wash?

Low lather is normal in Sensitive Hand Wash and Sensitive Body Wash. Mild sulfate-free surfactants do the work →

<article id="why-doesnt-koh-body-care-lather-much" class="promo-article" itemscope itemtype="https://schema.org/FAQPage" data-ks data-family="bodycare"><p><strong>TL;DR:</strong> A soft lather is normal. <a href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Hand Wash</strong></a> and <a href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Body Wash</strong></a> both use mild sulfate-free surfactants, which give a softer, creamier lather rather than a dense foam. Foam volume isn&apos;t a performance indicator. One pump is still one pump.</p><div class="ks-div"><div class="ks-div-line"><br></div><span>Read on &#x2193;</span><div class="ks-div-line"><br></div></div><div class="ks-rail" role="group" aria-label="Photos of Sensitive Hand Wash and Sensitive Body Wash"><a class="ks-rail-card" href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_1.5L-Eczema.jpg?width=600" alt="Koh Sensitive Hand Wash refill box" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_Lifestyle_Insitu_c7f51c38-b212-4033-88a5-864d11b86ca7.jpg?width=600" alt="Koh Sensitive Hand Wash in use at the sink" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Wash_1.5L-Eczema.jpg?width=600" alt="Koh Sensitive Body Wash refill box" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Wash_Lifestyle_Insitu_f2f42f55-eb37-4f99-b572-109a40d86b16.jpg?width=600" alt="Koh Sensitive Body Wash in use in the shower" loading="lazy"></a></div><hr><div itemprop="mainEntity" id="foam-normal" itemscope itemtype="https://schema.org/Question"><h2 itemprop="name" style="position:absolute; left:-10000px; width:1px; height:1px; overflow:hidden;" id="why-doesnt-koh-body-care-lather-much">Why doesn&apos;t Koh Body Care lather much?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">A soft lather is normal and by design. Koh Sensitive Hand Wash and Koh Sensitive Body Wash both use mild sulfate-free surfactants, which produce a softer, creamier lather rather than a dense foam. Foam volume isn&apos;t a performance indicator. The surfactants lift oil and everyday grime so it rinses away with water, whether or not you see much foam.</p><div class="ks-card"><p>Both formulas are made without sulfates. Mild sulfate-free surfactants produce a softer, creamier lather, and that&apos;s what you&apos;re seeing.</p><p>Foam volume isn&apos;t a performance indicator. Surfactants work by lifting oil and everyday grime so it rinses away with water, and that happens whether or not you see much foam.</p><p>So the lather looks different. The wash still rinses clean, and skin doesn&apos;t feel tight afterwards.</p><div class="ks-pills"><span class="ks-pill">Sulfate-free</span><span class="ks-pill">No SLS</span><span class="ks-pill">Softer, creamier lather</span><span class="ks-pill">Foam volume isn&apos;t a performance indicator</span></div></div></div></div><hr><div itemprop="mainEntity" id="how-much" itemscope itemtype="https://schema.org/Question"><h2 itemprop="name" id="should-i-use-more-to-get-a-bigger-lather">Should I use more to get a bigger lather?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">No need. One pump dispenses 2 ml, which is the amount both formulas are designed around. Adding a second or third pump to chase foam uses the product faster without cleaning better. A little water on your hands or on a cloth first helps the lather spread further than extra product does.</p><div class="ks-card"><p class="ks-card-title">Getting the most out of one pump</p><div class="ks-steps"><div class="ks-step"><span class="ks-num">1</span><p>Wet your hands, or wet the cloth or sponge, before you dispense. Water is what helps the lather spread.</p></div><div class="ks-step"><span class="ks-num">2</span><p>Use one pump. That&apos;s 2 ml, and it&apos;s the amount both formulas are built around.</p></div><div class="ks-step"><span class="ks-num">3</span><p>Work it over the skin for a few seconds rather than reaching for a second pump. Extra product uses the box up faster without cleaning better.</p></div><div class="ks-step"><span class="ks-num">4</span><p>Rinse well and pat dry.</p></div></div></div><div class="ks-card"><p class="ks-card-title">Still not sure it&apos;s working?</p><p>Go by how the skin feels after rinsing rather than by how much foam you saw. If it rinses clean and doesn&apos;t feel tight, the wash has done its job. If something seems off, get in touch and we&apos;ll take a look.</p></div></div></div><hr><div class="ks-pcards"><div class="ks-pcard" data-handle="hand-wash"><a class="ks-pcard-img" href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_1.5L-Eczema.jpg?v=1778722218&amp;width=600" alt="Koh Hand Wash 1.5L"></a><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Hand Wash</strong></a></p><p>Made from natural ingredients, nourishes without stripping.</p><p class="ks-pcard-price" data-ks-price data-variant="41065108275272"></p><div class="ks-actions"><a class="ks-btn" href="https://koh.com/cart/add?id=41065108275272&amp;quantity=1" target="_blank" rel="noopener noreferrer">Add to cart</a><a class="ks-reviews" href="https://koh.com/products/hand-wash#:~:text=Product%20Reviews" target="_blank" rel="noopener noreferrer">Read reviews</a></div></div></div><div class="ks-pcard" data-handle="body-wash"><a class="ks-pcard-img" href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Wash_1.5L-Eczema.jpg?v=1778652187&amp;width=600" alt="Koh Body Wash 1.5L"></a><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Body Wash</strong></a></p><p>Made from natural ingredients, hydrates without drying.</p><p class="ks-pcard-price" data-ks-price data-variant="41065157623880"></p><div class="ks-actions"><a class="ks-btn" href="https://koh.com/cart/add?id=41065157623880&amp;quantity=1" target="_blank" rel="noopener noreferrer">Add to cart</a><a class="ks-reviews" href="https://koh.com/products/body-wash#:~:text=Product%20Reviews" target="_blank" rel="noopener noreferrer">Read reviews</a></div></div></div><div class="ks-pcard ks-perks"><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer"><span class="ks-sr">Koh </span>perks</a></p><p class="ks-perks-tag">loyalty program</p><p class="ks-perks-lead">Earn points. <span>Convert points to dollars.</span></p><ul class="ks-perks-list"><li>Exclusive gifts</li><li>Early access</li></ul><div class="ks-actions"><a class="ks-btn" href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer">Join Koh Perks</a><a class="ks-btn ks-btn-2" href="https://koh.com/pages/ways-to-save" target="_blank" rel="noopener noreferrer">See all ways to save</a></div></div><div class="ks-perks-art" aria-hidden="true"></div></div></div><p class="ks-browse"><a class="ks-btn ks-btn-2" href="https://go.koh.com/hc-body-care" target="_blank" rel="noopener noreferrer">Browse all Body Care articles &#x2192;</a></p><p class="ks-reviewed">Last reviewed: October 2026 &#xB7; Koh Australia</p><script type="application/ld+json">{"@context":"https://schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https://koh.com/articles/body-care-low-foam#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Help Centre","item":"https://koh.com/"},{"@type":"ListItem","position":2,"name":"Body Care","item":"https://go.koh.com/hc-body-care"},{"@type":"ListItem","position":3,"name":"Why doesn't Koh Body Care lather much?"}]},{"@type":"TechArticle","@id":"https://koh.com/articles/body-care-low-foam#article","headline":"Why doesn't Koh Body Care lather much?","inLanguage":"en-AU","about":["Koh Sensitive Hand Wash","Koh Sensitive Body Wash","Sulfate-free surfactants"],"publisher":{"@type":"Organization","name":"Koh"}}]}</script></article>

Why doesn't Koh Body Care lather much?

Fill the pump bottle from the Sensitive Hand Wash or Body Wash refill box, then refill. What to do with each part →

<article id="body-care-refill-system" class="promo-article" itemscope itemtype="https://schema.org/FAQPage" data-ks data-family="bodycare"><p><strong>TL;DR:</strong> <a href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Hand Wash</strong></a> and <a href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Body Wash</strong></a> both come in a refill box. Fill the pump bottle straight from the tap, top it up whenever it runs low, and keep the same bottle. When the box is empty, the cardboard goes in your kerbside recycling and the inner bag goes to soft plastics.</p><div class="ks-div"><div class="ks-div-line"><br></div><span>Read on &#x2193;</span><div class="ks-div-line"><br></div></div><div class="ks-rail" role="group" aria-label="Photos of Body Wash Starter Kit and Hand + Body Wash Starter Kit"><a class="ks-rail-card" href="https://koh.com/products/body-wash-starter-kit" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Wash_Bottle-BIB.jpg?width=600" alt="Koh Body Wash Starter Kit: refill box and pump bottle" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/body-wash-starter-kit" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_Lifestyle_Insitu_2e19ff97-fde4-4d88-86b7-effd971d12b3.jpg?width=600" alt="Koh Sensitive Body Wash refill box and pump bottle in the bathroom" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/hand-body-wash-starter-kit" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_PersonalCare_Combo-Kit.jpg?width=600" alt="Koh Hand + Body Wash Starter Kit: two refill boxes and two pump bottles" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/hand-body-wash-starter-kit" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_Lifestyle_Insitu_b40cd68a-7530-4e48-8b17-6ccecc8900ea.jpg?width=600" alt="Koh Sensitive Hand Wash and Sensitive Body Wash pump bottles on a bathroom bench" loading="lazy"></a></div><hr><div itemprop="mainEntity" id="how-it-works" itemscope itemtype="https://schema.org/Question"><h2 itemprop="name" style="position:absolute; left:-10000px; width:1px; height:1px; overflow:hidden;" id="how-does-the-koh-body-care-refill-kit-work">How does the Koh Body Care refill kit work?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">Koh Body Care comes in a refill box: a bag sits inside a cardboard box, with a tap at the base. You fill the pump bottle from the tap, store the box away, and top the bottle up as needed. One box fills the bottle about four times. The pump bottle is a keep-and-refill bottle, built to be kept rather than replaced.</p><p>The pump bottle lives on your bench or in your shower. The box lives in a cupboard. Fill from the box, repeat until it&apos;s empty.</p><div class="ks-card"><div class="ks-steps"><div class="ks-step"><span class="ks-num">1</span><p>Fill the pump bottle from the tap on the refill box. One box fills the bottle about four times.</p></div><div class="ks-step"><span class="ks-num">2</span><p>Store the box somewhere dry and handy: a bathroom cabinet, under the sink, or on a shelf. It doesn&apos;t need to sit in the shower or at the sink, and cardboard doesn&apos;t like damp.</p></div><div class="ks-step"><span class="ks-num">3</span><p>Top the bottle up whenever it runs low. Each pump dispenses 2 ml, so a full bottle gives you around 175 pumps.</p></div><div class="ks-step"><span class="ks-num">4</span><p>When the box is empty, flatten the cardboard for kerbside recycling, take the bag out for soft plastics, grab a new box, and keep the same pump bottle.</p></div></div></div><div class="ks-card"><p class="ks-card-title">Why a refill box</p><p>A refill box uses 80 to 90 per cent less plastic than a rigid container holding the same volume. The pump bottle is made with 50 per cent recycled plastic and the Reloop additive, and it&apos;s built to be kept rather than replaced.</p></div></div></div><hr><div itemprop="mainEntity" id="packaging-disposal" itemscope itemtype="https://schema.org/Question"><h2 itemprop="name" id="what-do-i-do-with-the-packaging-when-its-empty">What do I do with the packaging when it&apos;s empty?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">Flatten the empty cardboard box and put it in your kerbside recycling. Twist the black tap off the inner bag and put the tap in general waste, because taps aren&apos;t recyclable yet. The bag itself is a soft plastic, so keep it out of the kerbside bin: cut it open, rinse it, then drop it at a participating Woolworths or book a Resmart collection. Keep the pump bottle and refill it from the next box.</p><div class="ks-card"><div class="ks-grid"><div><p class="ks-card-title">Cardboard box</p><p>Pull the bag out, flatten the box, and put it in your kerbside recycling bin.</p></div><div><p class="ks-card-title">Inner bag</p><p>A soft plastic, so keep it out of the kerbside bin. Cut it, rinse it, then send it to soft plastics. Steps below.</p></div><div><p class="ks-card-title">The black tap</p><p>Twist the tap off before you prep the bag. Taps aren&apos;t recyclable yet, so that part goes in general waste on its own.</p></div><div><p class="ks-card-title">Pump bottle</p><p>Keep it. It&apos;s built to be refilled from box after box, not thrown out.</p></div></div><p>Got wash left in the bag? Dilute it with running water or use it up gradually rather than tipping a large amount away at once.</p></div><div class="ks-card"><p class="ks-card-title">How to prep the bag for soft plastics recycling</p><div class="ks-steps"><div class="ks-step"><span class="ks-num">1</span><p>Twist the black tap off the bag and put it in your general waste bin.</p></div><div class="ks-step"><span class="ks-num">2</span><p>Make about four cuts along each side of the bag so water can flow right through it.</p></div><div class="ks-step"><span class="ks-num">3</span><p>Rinse it well. To save water, pop the cut bag inside a laundry bag and run it through your next cool wash.</p></div><div class="ks-step"><span class="ks-num">4</span><p>Drop it off at a participating Woolworths, or book a pickup with Resmart. Their site, <a href="https://resmart.co" target="_blank" rel="noopener noreferrer">resmart.co</a>, shows what runs in your area. Kerbside and soft plastics rules vary between councils, so check yours if you&apos;re unsure.</p></div></div></div></div></div><hr><div class="ks-pcards"><div class="ks-pcard" data-handle="hand-wash-starter-kit"><a class="ks-pcard-img" href="https://koh.com/products/hand-wash-starter-kit" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Bottle_0fa31e02-a616-40de-8e39-a6b55f43a84d.jpg?v=1778723141&amp;width=600" alt="Koh Hand Wash Starter Kit"></a><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/products/hand-wash-starter-kit" target="_blank" rel="noopener noreferrer"><strong>Hand Wash Starter Kit</strong></a></p><p>Fragrance-free. Cleans without drying. Safe for the whole family.</p><p class="ks-pcard-price" data-ks-price data-variant="41087375343688"></p><div class="ks-actions"><a class="ks-btn" href="https://koh.com/cart/add?id=41087375343688&amp;quantity=1" target="_blank" rel="noopener noreferrer">Add to cart</a><a class="ks-reviews" href="https://koh.com/products/hand-wash#:~:text=Product%20Reviews" target="_blank" rel="noopener noreferrer">Read reviews</a></div></div></div><div class="ks-pcard" data-handle="body-wash-starter-kit"><a class="ks-pcard-img" href="https://koh.com/products/body-wash-starter-kit" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Wash_Bottle-BIB.jpg?v=1778723731&amp;width=600" alt="Koh Body Wash Starter Kit"></a><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/products/body-wash-starter-kit" target="_blank" rel="noopener noreferrer"><strong>Body Wash Starter Kit</strong></a></p><p>Fragrance-free body wash, gentle on sensitive skin.</p><p class="ks-pcard-price" data-ks-price data-variant="41087375376456"></p><div class="ks-actions"><a class="ks-btn" href="https://koh.com/cart/add?id=41087375376456&amp;quantity=1" target="_blank" rel="noopener noreferrer">Add to cart</a><a class="ks-reviews" href="https://koh.com/products/body-wash#:~:text=Product%20Reviews" target="_blank" rel="noopener noreferrer">Read reviews</a></div></div></div><div class="ks-pcard ks-perks"><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer"><span class="ks-sr">Koh </span>perks</a></p><p class="ks-perks-tag">loyalty program</p><p class="ks-perks-lead">Earn points. <span>Convert points to dollars.</span></p><ul class="ks-perks-list"><li>Exclusive gifts</li><li>Early access</li></ul><div class="ks-actions"><a class="ks-btn" href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer">Join Koh Perks</a><a class="ks-btn ks-btn-2" href="https://koh.com/pages/ways-to-save" target="_blank" rel="noopener noreferrer">See all ways to save</a></div></div><div class="ks-perks-art" aria-hidden="true"></div></div></div><p class="ks-browse"><a class="ks-btn ks-btn-2" href="https://go.koh.com/hc-body-care" target="_blank" rel="noopener noreferrer">Browse all Body Care articles &#x2192;</a></p><p class="ks-reviewed">Last reviewed: October 2026 &#xB7; Koh Australia</p><script type="application/ld+json">{"@context":"https://schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https://koh.com/articles/body-care-refill-system#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Help Centre","item":"https://koh.com/"},{"@type":"ListItem","position":2,"name":"Body Care","item":"https://go.koh.com/hc-body-care"},{"@type":"ListItem","position":3,"name":"How does the Koh Body Care refill kit work?"}]},{"@type":"TechArticle","@id":"https://koh.com/articles/body-care-refill-system#article","headline":"How does the Koh Body Care refill kit work?","inLanguage":"en-AU","about":["Koh Sensitive Hand Wash","Koh Sensitive Body Wash","Koh Personal Care Pump Bottle"],"publisher":{"@type":"Organization","name":"Koh"}}]}</script></article>

How does the Koh Body Care refill kit work?

Sensitive Hand Wash and Sensitive Body Wash are both cruelty-free. What that covers →

<article id="body-care-cruelty-free" class="promo-article" itemscope itemtype="https://schema.org/FAQPage" data-ks data-family="bodycare"><p><strong>TL;DR:</strong> <a href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Hand Wash</strong></a> and <a href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Body Wash</strong></a> are both cruelty-free. Neither the finished washes nor the ingredients that go into them are tested on animals. Both are made in Australia.</p><div class="ks-div"><div class="ks-div-line"><br></div><span>Read on &#x2193;</span><div class="ks-div-line"><br></div></div><div class="ks-rail" role="group" aria-label="Photos of Sensitive Hand Wash and Sensitive Body Wash"><a class="ks-rail-card" href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_1.5L-Eczema.jpg?width=600" alt="Koh Sensitive Hand Wash refill box" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_Lifestyle_Insitu_c7f51c38-b212-4033-88a5-864d11b86ca7.jpg?width=600" alt="Koh Sensitive Hand Wash in use at the sink" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Wash_1.5L-Eczema.jpg?width=600" alt="Koh Sensitive Body Wash refill box" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Wash_Lifestyle_Insitu_f2f42f55-eb37-4f99-b572-109a40d86b16.jpg?width=600" alt="Koh Sensitive Body Wash in use in the shower" loading="lazy"></a></div><hr><div itemprop="mainEntity" id="cruelty-free" itemscope itemtype="https://schema.org/Question"><h2 itemprop="name" style="position:absolute; left:-10000px; width:1px; height:1px; overflow:hidden;" id="is-koh-body-care-cruelty-free">Is Koh Body Care cruelty-free?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">Sensitive Hand Wash and Sensitive Body Wash are both cruelty-free. Neither the finished washes nor the ingredients that go into them are tested on animals. Both are made in Australia.</p><div class="ks-card"><p>Both <a href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Hand Wash</strong></a> and <a href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Body Wash</strong></a> are cruelty-free. No animal testing is carried out on the finished washes, and none on the ingredients that go into them.</p><div class="ks-pills"><span class="ks-pill">Cruelty-free</span><span class="ks-pill">No animal testing on finished products</span><span class="ks-pill">No animal testing on ingredients</span><span class="ks-pill">Made in Australia</span></div></div></div></div><hr><div itemprop="mainEntity" id="what-it-covers" itemscope itemtype="https://schema.org/Question"><h2 itemprop="name" id="what-does-cruelty-free-cover">What does cruelty-free cover?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">Cruelty-free covers two things for Koh Body Care: the finished washes and the individual ingredients that go into them. Neither is tested on animals. Dermatological testing is done on human volunteers instead, which is what HRIPT means.</p><div class="ks-card"><p>Cruelty-free covers two things here, and they&apos;re worth separating because plenty of labels only cover the first. The finished washes aren&apos;t tested on animals, and neither are the individual ingredients that go into them.</p><p>The skin testing that does happen is done on people who&apos;ve volunteered for it. That&apos;s what HRIPT means: Human Repeat Insult Patch Test, a panel of volunteers wearing the product under patches over several weeks while dermatologists check the skin. Both washes hold current HRIPT certification, and both are recognised by the Eczema Association of Australasia.</p></div></div></div><hr><div class="ks-pcards"><div class="ks-pcard" data-handle="hand-wash"><a class="ks-pcard-img" href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_1.5L-Eczema.jpg?v=1778722218&amp;width=600" alt="Koh Hand Wash 1.5L"></a><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Hand Wash</strong></a></p><p>Made from natural ingredients, nourishes without stripping.</p><p class="ks-pcard-price" data-ks-price data-variant="41065108275272"></p><div class="ks-actions"><a class="ks-btn" href="https://koh.com/cart/add?id=41065108275272&amp;quantity=1" target="_blank" rel="noopener noreferrer">Add to cart</a><a class="ks-reviews" href="https://koh.com/products/hand-wash#:~:text=Product%20Reviews" target="_blank" rel="noopener noreferrer">Read reviews</a></div></div></div><div class="ks-pcard" data-handle="body-wash"><a class="ks-pcard-img" href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Wash_1.5L-Eczema.jpg?v=1778652187&amp;width=600" alt="Koh Body Wash 1.5L"></a><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Body Wash</strong></a></p><p>Made from natural ingredients, hydrates without drying.</p><p class="ks-pcard-price" data-ks-price data-variant="41065157623880"></p><div class="ks-actions"><a class="ks-btn" href="https://koh.com/cart/add?id=41065157623880&amp;quantity=1" target="_blank" rel="noopener noreferrer">Add to cart</a><a class="ks-reviews" href="https://koh.com/products/body-wash#:~:text=Product%20Reviews" target="_blank" rel="noopener noreferrer">Read reviews</a></div></div></div><div class="ks-pcard ks-perks"><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer"><span class="ks-sr">Koh </span>perks</a></p><p class="ks-perks-tag">loyalty program</p><p class="ks-perks-lead">Earn points. <span>Convert points to dollars.</span></p><ul class="ks-perks-list"><li>Exclusive gifts</li><li>Early access</li></ul><div class="ks-actions"><a class="ks-btn" href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer">Join Koh Perks</a><a class="ks-btn ks-btn-2" href="https://koh.com/pages/ways-to-save" target="_blank" rel="noopener noreferrer">See all ways to save</a></div></div><div class="ks-perks-art" aria-hidden="true"></div></div></div><p class="ks-browse"><a class="ks-btn ks-btn-2" href="https://go.koh.com/hc-body-care" target="_blank" rel="noopener noreferrer">Browse all Body Care articles &#x2192;</a></p><p class="ks-reviewed">Last reviewed: October 2026 &#xB7; Koh Australia</p><script type="application/ld+json">{"@context":"https://schema.org","@graph":[{"@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Help Centre","item":"https://koh.com/pages/help-centre"},{"@type":"ListItem","position":2,"name":"Body Care","item":"https://go.koh.com/hc-body-care"},{"@type":"ListItem","position":3,"name":"Is Koh Body Care cruelty-free?"}]},{"@type":"TechArticle","@id":"#body-care-cruelty-free","headline":"Is Koh Body Care cruelty-free?","description":"Koh Sensitive Hand Wash and Sensitive Body Wash are both cruelty-free. Neither the finished washes nor their ingredients are tested on animals.","inLanguage":"en-AU","author":{"@type":"Organization","name":"Koh"},"publisher":{"@type":"Organization","name":"Koh"}}]}</script></article>

Is Koh Body Care cruelty-free?

Sensitive Hand Wash and Sensitive Body Wash are both made for sensitive skin. What backs that up →

<article id="body-care-sensitive-skin" class="promo-article" itemscope itemtype="https://schema.org/FAQPage" data-ks data-family="bodycare"><p><strong>TL;DR:</strong> Skin varies from person to person, so nothing suits everyone. <a href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Hand Wash</strong></a> and <a href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Body Wash</strong></a> are both made for sensitive skin: fragrance-free, sulfate-free, pH 5.5, HRIPT dermatologically tested, and both recognised by the Eczema Association of Australasia.</p><div class="ks-div"><div class="ks-div-line"><br></div><span>Read on &#x2193;</span><div class="ks-div-line"><br></div></div><div class="ks-rail" role="group" aria-label="Photos of Sensitive Hand Wash and Sensitive Body Wash"><a class="ks-rail-card" href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_1.5L-Eczema.jpg?width=600" alt="Koh Sensitive Hand Wash refill box" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_Lifestyle_Insitu_c7f51c38-b212-4033-88a5-864d11b86ca7.jpg?width=600" alt="Koh Sensitive Hand Wash in use at the sink" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Wash_1.5L-Eczema.jpg?width=600" alt="Koh Sensitive Body Wash refill box" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Wash_Lifestyle_Insitu_f2f42f55-eb37-4f99-b572-109a40d86b16.jpg?width=600" alt="Koh Sensitive Body Wash in use in the shower" loading="lazy"></a></div><hr><div itemprop="mainEntity" id="sensitive-skin" itemscope itemtype="https://schema.org/Question"><h2 itemprop="name" style="position:absolute; left:-10000px; width:1px; height:1px; overflow:hidden;" id="is-koh-body-care-suitable-for-sensitive-skin">Is Koh Body Care suitable for sensitive skin?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">Skin varies from person to person, so nothing suits everyone. Sensitive Hand Wash and Sensitive Body Wash are both made for sensitive skin. Both are fragrance-free, sulfate-free and pH 5.5, matching healthy skin. Both are HRIPT dermatologically tested and both are recognised by the Eczema Association of Australasia.</p><p>Sensitive skin isn&apos;t one thing. What sets one person off leaves the next person completely fine, and the same skin can behave differently in winter than it does in summer. So there&apos;s no wash on any shelf that suits every person with sensitive skin.</p><p>What we can put in front of you is the substantiation. Both formulas were built for reactive skin from the ground up, and both were tested and assessed by third parties rather than by us.</p><div class="ks-card"><p>Both formulas start with what&apos;s left out. Fragrance is the most common trigger for reactive skin, so there&apos;s none in either formula. Neither has colours or dyes, parabens, SLS, soap, sulfates, phthalates, silicones, mineral oil, triclosan, EDTA or lanolin.</p><div class="ks-grid"><div><p class="ks-card-title">Sensitive Hand Wash</p><p>Fragrance-free, sulfate-free, pH 5.5. Aloe vera, chamomile, hydrolysed jojoba esters and glycerine. Naturally derived 94.90% per ISO 16128. HRIPT dermatologically tested and recognised by the Eczema Association of Australasia.</p></div><div><p class="ks-card-title">Sensitive Body Wash</p><p>Fragrance-free, sulfate-free, pH 5.5. Hydrolysed jojoba esters and glycerine. Naturally derived 88.58% per ISO 16128. HRIPT dermatologically tested and recognised by the Eczema Association of Australasia.</p></div></div><div class="ks-pills"><span class="ks-pill">Fragrance-free</span><span class="ks-pill">Sulfate-free</span><span class="ks-pill">No parabens</span><span class="ks-pill">No colours or dyes</span><span class="ks-pill">No soap</span><span class="ks-pill">HRIPT dermatologically tested</span><span class="ks-pill">Recognised by the Eczema Association of Australasia</span></div></div><p>The pH does a lot of the work. At pH 5.5 both washes match healthy skin, so washing doesn&apos;t strip the skin&apos;s natural moisture barrier. Plenty of conventional washes sit closer to pH 9 to 10.</p><div class="ks-warn"><p class="ks-card-title">&#x26A0;&#xA0;Patch test first if your skin reacts easily</p><p>If your skin is highly reactive or your barrier is compromised right now, start with a patch test. Put a small amount on the inside of your forearm, rinse it off, and leave it 24 hours. If you see redness or itching, stop using it and talk to your GP, pharmacist or dermatologist. If you have an active skin condition, check with your dermatologist or GP before you introduce anything new.</p><div class="ks-pills"><span class="ks-pill">24 hour patch test</span><span class="ks-pill">Inner forearm</span><span class="ks-pill">Stop if the skin reacts</span></div></div></div></div><hr><div itemprop="mainEntity" id="hript-explained" itemscope itemtype="https://schema.org/Question"><h2 itemprop="name" id="what-does-hript-dermatologically-tested-mean">What does HRIPT dermatologically tested mean?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">HRIPT stands for Human Repeat Insult Patch Test. A panel of volunteers wears the product under patches over several weeks while dermatologists check for irritation and allergic response. Both Sensitive Hand Wash and Sensitive Body Wash hold current HRIPT certification.</p><div class="ks-card"><p>HRIPT stands for Human Repeat Insult Patch Test. A panel of volunteers wears the product under patches over several weeks, and dermatologists check the skin at each stage for irritation and for allergic response. Repeat exposure is the point: it&apos;s designed to catch reactions that only show up after a formula has been used again and again, which is exactly how a hand wash or a body wash gets used.</p><p>Both <strong>Sensitive Hand Wash</strong> and <strong>Sensitive Body Wash</strong> hold current HRIPT certification. Hand Wash attained it in September 2025 and Body Wash in February 2026.</p></div></div></div><hr><div itemprop="mainEntity" id="eczema-association" itemscope itemtype="https://schema.org/Question"><h2 itemprop="name" id="what-does-recognition-from-the-eczema-association-of-australasia-mean">What does recognition from the Eczema Association of Australasia mean?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">Recognition from the Eczema Association of Australasia means the Association has assessed the product as suitable for people with eczema-prone or sensitive skin. Both Sensitive Hand Wash and Sensitive Body Wash hold current recognition from the Association.</p><div class="ks-card"><p>The Eczema Association of Australasia is the national body for people living with eczema. When it recognises a product, it has assessed the formulation and found it suitable for eczema-prone and sensitive skin. That assessment sits outside Koh, which is what makes it worth quoting.</p><p>Both <strong>Sensitive Hand Wash</strong> and <strong>Sensitive Body Wash</strong> hold current recognition from the Eczema Association of Australasia, attained in October 2025.</p></div></div></div><hr><div class="ks-pcards"><div class="ks-pcard" data-handle="hand-wash"><a class="ks-pcard-img" href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_1.5L-Eczema.jpg?v=1778722218&amp;width=600" alt="Koh Hand Wash 1.5L"></a><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Hand Wash</strong></a></p><p>Made from natural ingredients, nourishes without stripping.</p><p class="ks-pcard-price" data-ks-price data-variant="41065108275272"></p><div class="ks-actions"><a class="ks-btn" href="https://koh.com/cart/add?id=41065108275272&amp;quantity=1" target="_blank" rel="noopener noreferrer">Add to cart</a><a class="ks-reviews" href="https://koh.com/products/hand-wash#:~:text=Product%20Reviews" target="_blank" rel="noopener noreferrer">Read reviews</a></div></div></div><div class="ks-pcard" data-handle="body-wash"><a class="ks-pcard-img" href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Wash_1.5L-Eczema.jpg?v=1778652187&amp;width=600" alt="Koh Body Wash 1.5L"></a><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Body Wash</strong></a></p><p>Made from natural ingredients, hydrates without drying.</p><p class="ks-pcard-price" data-ks-price data-variant="41065157623880"></p><div class="ks-actions"><a class="ks-btn" href="https://koh.com/cart/add?id=41065157623880&amp;quantity=1" target="_blank" rel="noopener noreferrer">Add to cart</a><a class="ks-reviews" href="https://koh.com/products/body-wash#:~:text=Product%20Reviews" target="_blank" rel="noopener noreferrer">Read reviews</a></div></div></div><div class="ks-pcard ks-perks"><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer"><span class="ks-sr">Koh </span>perks</a></p><p class="ks-perks-tag">loyalty program</p><p class="ks-perks-lead">Earn points. <span>Convert points to dollars.</span></p><ul class="ks-perks-list"><li>Exclusive gifts</li><li>Early access</li></ul><div class="ks-actions"><a class="ks-btn" href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer">Join Koh Perks</a><a class="ks-btn ks-btn-2" href="https://koh.com/pages/ways-to-save" target="_blank" rel="noopener noreferrer">See all ways to save</a></div></div><div class="ks-perks-art" aria-hidden="true"></div></div></div><p class="ks-browse"><a class="ks-btn ks-btn-2" href="https://go.koh.com/hc-body-care" target="_blank" rel="noopener noreferrer">Browse all Body Care articles &#x2192;</a></p><p class="ks-reviewed">Last reviewed: October 2026 &#xB7; Koh Australia</p><script type="application/ld+json">{"@context":"https://schema.org","@graph":[{"@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Help Centre","item":"https://koh.com/pages/help-centre"},{"@type":"ListItem","position":2,"name":"Body Care","item":"https://go.koh.com/hc-body-care"},{"@type":"ListItem","position":3,"name":"Is Koh Body Care suitable for sensitive skin?"}]},{"@type":"TechArticle","@id":"#body-care-sensitive-skin","headline":"Is Koh Body Care suitable for sensitive skin?","description":"Koh Sensitive Hand Wash and Sensitive Body Wash are made for sensitive skin. Fragrance-free, sulfate-free, pH 5.5, HRIPT dermatologically tested.","inLanguage":"en-AU","author":{"@type":"Organization","name":"Koh"},"publisher":{"@type":"Organization","name":"Koh"}}]}</script></article>

Is Koh Body Care suitable for sensitive skin?

Sensitive Hand Wash and Sensitive Body Wash are septic compatible when used as directed. Greywater has caveats →

<article id="body-care-septic-greywater" class="promo-article" itemscope itemtype="https://schema.org/FAQPage" data-ks data-family="bodycare"><p><strong>TL;DR:</strong> <a href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Hand Wash</strong></a> and <a href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Body Wash</strong></a> are each septic compatible when used as directed. Both are formulated without sulfates, SLS, soap, triclosan and EDTA. Greywater reuse on a garden is a separate question and depends on your soil, your plants and your council.</p><div class="ks-div"><div class="ks-div-line"><br></div><span>Read on &#x2193;</span><div class="ks-div-line"><br></div></div><div class="ks-rail" role="group" aria-label="Photos of Sensitive Hand Wash and Sensitive Body Wash"><a class="ks-rail-card" href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_1.5L-Eczema.jpg?width=600" alt="Koh Sensitive Hand Wash refill box" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_Lifestyle_Insitu_c7f51c38-b212-4033-88a5-864d11b86ca7.jpg?width=600" alt="Koh Sensitive Hand Wash in use at the sink" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Wash_1.5L-Eczema.jpg?width=600" alt="Koh Sensitive Body Wash refill box" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Wash_Lifestyle_Insitu_f2f42f55-eb37-4f99-b572-109a40d86b16.jpg?width=600" alt="Koh Sensitive Body Wash in use in the shower" loading="lazy"></a></div><hr><div itemprop="mainEntity" id="septic-greywater" itemscope itemtype="https://schema.org/Question"><h2 itemprop="name" style="position:absolute; left:-10000px; width:1px; height:1px; overflow:hidden;" id="is-koh-body-care-septic-and-greywater-compatible">Is Koh Body Care septic and greywater compatible?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">Koh Sensitive Hand Wash is septic compatible when used as directed, and Koh Sensitive Body Wash is septic compatible when used as directed. Both formulas are made without sulfates, SLS, soap, triclosan, EDTA, silicones and mineral oil. Use only as directed, never pour undiluted product into a septic or greywater system, and avoid excessive use.</p><p>Each product answers this on its own, so here they are one at a time.</p><div class="ks-card"><div class="ks-grid"><div><p class="ks-card-title">Sensitive Hand Wash</p><p>Septic compatible when used as directed. Formulated without sulfates, SLS, soap, triclosan and EDTA.</p></div><div><p class="ks-card-title">Sensitive Body Wash</p><p>Septic compatible when used as directed. Formulated without sulfates, SLS, soap, triclosan and EDTA.</p></div></div><p class="ks-card-title">What both formulas leave out</p><div class="ks-pills"><span class="ks-pill">No sulfates</span><span class="ks-pill">No SLS</span><span class="ks-pill">No soap</span><span class="ks-pill">No triclosan</span><span class="ks-pill">No EDTA</span><span class="ks-pill">No silicones</span><span class="ks-pill">No mineral oil</span><span class="ks-pill">No phthalates</span><span class="ks-pill">No parabens</span><span class="ks-pill">No added fragrance</span><span class="ks-pill">No colours or dyes</span><span class="ks-pill">No lanolin</span></div></div></div></div><hr><div itemprop="mainEntity" id="septic-use" itemscope itemtype="https://schema.org/Question"><h2 itemprop="name" id="how-should-i-use-it-if-im-on-a-septic-system">How should I use it if I&apos;m on a septic system?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">Three things make the septic compatible claim accurate. Use only as directed. Never pour undiluted product into a septic or greywater system. Avoid excessive use. Normal washing at the sink or in the shower is what the claim covers. Tipping undiluted product down the drain isn&apos;t.</p><div class="ks-warn"><p class="ks-card-title">&#x26A0;&#xA0;Three rules that make the claim accurate</p><div class="ks-steps"><div class="ks-step"><span class="ks-num">1</span><p>Use only as directed. One pump, wash, rinse.</p></div><div class="ks-step"><span class="ks-num">2</span><p>Never pour undiluted product into a septic or greywater system. If you need to dispose of leftover product, dilute it with plenty of running water first.</p></div><div class="ks-step"><span class="ks-num">3</span><p>Avoid excessive use. More product doesn&apos;t clean better, and the compatibility claim covers normal use.</p></div></div></div></div></div><hr><div itemprop="mainEntity" id="greywater-reuse" itemscope itemtype="https://schema.org/Question"><h2 itemprop="name" id="can-i-reuse-greywater-from-these-products-on-my-garden">Can I reuse greywater from these products on my garden?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">Whether you can put greywater from Koh Sensitive Hand Wash or Koh Sensitive Body Wash on a garden depends on three things: your soil type, the plants you&apos;re watering, with edible crops held to stricter rules than ornamentals, and your local council regulations and the type of greywater system you have. Check all three before you divert anything.</p><div class="ks-card"><p>Greywater reuse is decided by your site, not by the product alone. Three factors do the deciding.</p><div class="ks-grid"><div><p class="ks-card-title">Your soil type</p><p>Soils differ in how they drain and how they hold what passes through them. Heavy clay and free-draining sand behave very differently with repeated greywater.</p></div><div><p class="ks-card-title">What you&apos;re watering</p><p>Ornamental beds and lawns are treated differently from edible crops. Rules for anything you plan to eat are stricter, and in many areas greywater on edible plants is limited or not permitted at all.</p></div><div><p class="ks-card-title">Your council and your system</p><p>Greywater diversion is regulated locally, and the rules depend on the type of system you have installed. Your council sets what&apos;s allowed at your address.</p></div><div><p class="ks-card-title">Where to check</p><p>Start with your local council, then your greywater system&apos;s own guidelines. If the two differ, follow the council.</p></div></div><p>Sort those three out before you divert greywater anywhere, whichever wash you&apos;re using.</p></div></div></div><hr><div class="ks-pcards"><div class="ks-pcard" data-handle="hand-wash"><a class="ks-pcard-img" href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_1.5L-Eczema.jpg?v=1778722218&amp;width=600" alt="Koh Hand Wash 1.5L"></a><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Hand Wash</strong></a></p><p>Made from natural ingredients, nourishes without stripping.</p><p class="ks-pcard-price" data-ks-price data-variant="41065108275272"></p><div class="ks-actions"><a class="ks-btn" href="https://koh.com/cart/add?id=41065108275272&amp;quantity=1" target="_blank" rel="noopener noreferrer">Add to cart</a><a class="ks-reviews" href="https://koh.com/products/hand-wash#:~:text=Product%20Reviews" target="_blank" rel="noopener noreferrer">Read reviews</a></div></div></div><div class="ks-pcard" data-handle="body-wash"><a class="ks-pcard-img" href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Wash_1.5L-Eczema.jpg?v=1778652187&amp;width=600" alt="Koh Body Wash 1.5L"></a><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Body Wash</strong></a></p><p>Made from natural ingredients, hydrates without drying.</p><p class="ks-pcard-price" data-ks-price data-variant="41065157623880"></p><div class="ks-actions"><a class="ks-btn" href="https://koh.com/cart/add?id=41065157623880&amp;quantity=1" target="_blank" rel="noopener noreferrer">Add to cart</a><a class="ks-reviews" href="https://koh.com/products/body-wash#:~:text=Product%20Reviews" target="_blank" rel="noopener noreferrer">Read reviews</a></div></div></div><div class="ks-pcard ks-perks"><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer"><span class="ks-sr">Koh </span>perks</a></p><p class="ks-perks-tag">loyalty program</p><p class="ks-perks-lead">Earn points. <span>Convert points to dollars.</span></p><ul class="ks-perks-list"><li>Exclusive gifts</li><li>Early access</li></ul><div class="ks-actions"><a class="ks-btn" href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer">Join Koh Perks</a><a class="ks-btn ks-btn-2" href="https://koh.com/pages/ways-to-save" target="_blank" rel="noopener noreferrer">See all ways to save</a></div></div><div class="ks-perks-art" aria-hidden="true"></div></div></div><p class="ks-browse"><a class="ks-btn ks-btn-2" href="https://go.koh.com/hc-body-care" target="_blank" rel="noopener noreferrer">Browse all Body Care articles &#x2192;</a></p><p class="ks-reviewed">Last reviewed: October 2026 &#xB7; Koh Australia</p><script type="application/ld+json">{"@context":"https://schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https://koh.com/articles/body-care-septic-greywater#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Help Centre","item":"https://koh.com/"},{"@type":"ListItem","position":2,"name":"Body Care","item":"https://go.koh.com/hc-body-care"},{"@type":"ListItem","position":3,"name":"Is Koh Body Care septic and greywater compatible?"}]},{"@type":"TechArticle","@id":"https://koh.com/articles/body-care-septic-greywater#article","headline":"Is Koh Body Care septic and greywater compatible?","inLanguage":"en-AU","about":["Koh Sensitive Hand Wash","Koh Sensitive Body Wash","Septic systems","Greywater reuse"],"publisher":{"@type":"Organization","name":"Koh"}}]}</script></article>

Is Koh Body Care septic and grey water compatible?

Hand Wash is built for frequent washing, Body Wash for the whole body. Both fragrance-free and sulfate-free →

<article id="whats-the-difference-between-hand-wash-and-body-wash" class="promo-article" itemscope itemtype="https://schema.org/FAQPage" data-ks data-family="bodycare"><p><strong>TL;DR:</strong> <a href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Hand Wash</strong></a> is built for hands that get washed again and again through the day. <a href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Body Wash</strong></a> is built for the whole body, with a richer, creamier lather. Both are fragrance-free, sulfate-free, pH 5.5, HRIPT dermatologically tested and recognised by the Eczema Association of Australasia.</p><div class="ks-div"><div class="ks-div-line"><br></div><span>Read on &#x2193;</span><div class="ks-div-line"><br></div></div><div class="ks-rail" role="group" aria-label="Photos of Sensitive Hand Wash and Sensitive Body Wash"><a class="ks-rail-card" href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_1.5L-Eczema.jpg?width=600" alt="Koh Sensitive Hand Wash refill box" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_Lifestyle_Insitu_c7f51c38-b212-4033-88a5-864d11b86ca7.jpg?width=600" alt="Koh Sensitive Hand Wash in use at the sink" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Wash_1.5L-Eczema.jpg?width=600" alt="Koh Sensitive Body Wash refill box" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Wash_Lifestyle_Insitu_f2f42f55-eb37-4f99-b572-109a40d86b16.jpg?width=600" alt="Koh Sensitive Body Wash in use in the shower" loading="lazy"></a></div><hr><div itemprop="mainEntity" id="difference" itemscope itemtype="https://schema.org/Question"><h2 itemprop="name" style="position:absolute; left:-10000px; width:1px; height:1px; overflow:hidden;" id="whats-the-difference-between-koh-hand-wash-and-body-wash">What&apos;s the difference between Koh Hand Wash and Body Wash?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">Sensitive Hand Wash is built for frequent daily washing, with aloe vera, chamomile, hydrolysed jojoba esters and glycerine for hands that get washed again and again. Sensitive Body Wash uses a richer cleansing and conditioning formula with a softer, creamier lather for the whole body. Both are fragrance-free, sulfate-free, pH 5.5, HRIPT dermatologically tested and recognised by the Eczema Association of Australasia.</p><p>Same standard, different job. Both washes are fragrance-free, sulfate-free and sit at pH 5.5, both are HRIPT dermatologically tested, and both are recognised by the Eczema Association of Australasia. What changes is how each one is tuned.</p><div class="ks-card"><div class="ks-grid"><div><p class="ks-card-title"><a href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Hand Wash</strong></a></p><p>For hands. Frequent daily use.</p><p>Hands get washed a dozen times a day, so this one is built around that frequency. Aloe vera, chamomile, hydrolysed jojoba esters and glycerine keep hands feeling comfortable rather than tight after the tenth wash.</p><p>Naturally derived 94.90% per ISO 16128.</p><div class="ks-pills"><span class="ks-pill">Fragrance-free</span><span class="ks-pill">Sulfate-free</span><span class="ks-pill">HRIPT dermatologically tested</span><span class="ks-pill">Recognised by the Eczema Association of Australasia</span></div></div><div><p class="ks-card-title"><a href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Body Wash</strong></a></p><p>For the body. Richer lather.</p><p>Your body asks for something different. Body Wash uses a richer cleansing and conditioning formula that gives a softer, creamier lather and leaves skin feeling soft across a much larger area than your hands.</p><p>Naturally derived 88.58% per ISO 16128.</p><div class="ks-pills"><span class="ks-pill">Fragrance-free</span><span class="ks-pill">Sulfate-free</span><span class="ks-pill">HRIPT dermatologically tested</span><span class="ks-pill">Recognised by the Eczema Association of Australasia</span></div></div></div></div></div></div><hr><div itemprop="mainEntity" id="swap-them" itemscope itemtype="https://schema.org/Question"><h2 itemprop="name" id="can-i-use-body-wash-as-a-hand-wash-or-hand-wash-on-my-body">Can I use Body Wash as a hand wash, or Hand Wash on my body?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">Swapping one for the other now and then is fine. Both washes are fragrance-free, sulfate-free and pH 5.5, so neither is going to surprise your skin. Over the long run each one suits its own job better: Hand Wash for repeated washing at the sink, Body Wash for the shower.</p><div class="ks-card"><p>Swapping one for the other now and then is fine. They share the same base approach, so neither is going to surprise your skin.</p><p>Day to day, though, each suits its own job better. <strong>Sensitive Hand Wash</strong> is tuned for short, repeated washes at the sink. <strong>Sensitive Body Wash</strong> gives you the richer lather you want in the shower, and a hand wash at the bench pump will feel thin by comparison if you use it head to toe.</p></div></div></div><hr><div itemprop="mainEntity" id="why-not-one-product" itemscope itemtype="https://schema.org/Question"><h2 itemprop="name" id="why-not-make-one-product-that-does-both">Why not make one product that does both?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">Hands get washed many times a day and need a formula built for that frequency. The body needs a richer formula across a much larger area. One product covering both would do each job adequately instead of doing either one properly, so Koh made two.</p><div class="ks-card"><p class="ks-card-title">Less is more means cutting the unnecessary, not cutting corners</p><p>Hands get washed many times a day, and a formula that stands up to that has to be built for it. The body needs a richer wash across a much larger area of skin. One product covering both would do each job adequately instead of doing either one properly, so we made two.</p></div></div></div><hr><div class="ks-pcards"><div class="ks-pcard" data-handle="hand-wash"><a class="ks-pcard-img" href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_1.5L-Eczema.jpg?v=1778722218&amp;width=600" alt="Koh Hand Wash 1.5L"></a><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Hand Wash</strong></a></p><p>Made from natural ingredients, nourishes without stripping.</p><p class="ks-pcard-price" data-ks-price data-variant="41065108275272"></p><div class="ks-actions"><a class="ks-btn" href="https://koh.com/cart/add?id=41065108275272&amp;quantity=1" target="_blank" rel="noopener noreferrer">Add to cart</a><a class="ks-reviews" href="https://koh.com/products/hand-wash#:~:text=Product%20Reviews" target="_blank" rel="noopener noreferrer">Read reviews</a></div></div></div><div class="ks-pcard" data-handle="body-wash"><a class="ks-pcard-img" href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Wash_1.5L-Eczema.jpg?v=1778652187&amp;width=600" alt="Koh Body Wash 1.5L"></a><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Body Wash</strong></a></p><p>Made from natural ingredients, hydrates without drying.</p><p class="ks-pcard-price" data-ks-price data-variant="41065157623880"></p><div class="ks-actions"><a class="ks-btn" href="https://koh.com/cart/add?id=41065157623880&amp;quantity=1" target="_blank" rel="noopener noreferrer">Add to cart</a><a class="ks-reviews" href="https://koh.com/products/body-wash#:~:text=Product%20Reviews" target="_blank" rel="noopener noreferrer">Read reviews</a></div></div></div><div class="ks-pcard ks-perks"><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer"><span class="ks-sr">Koh </span>perks</a></p><p class="ks-perks-tag">loyalty program</p><p class="ks-perks-lead">Earn points. <span>Convert points to dollars.</span></p><ul class="ks-perks-list"><li>Exclusive gifts</li><li>Early access</li></ul><div class="ks-actions"><a class="ks-btn" href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer">Join Koh Perks</a><a class="ks-btn ks-btn-2" href="https://koh.com/pages/ways-to-save" target="_blank" rel="noopener noreferrer">See all ways to save</a></div></div><div class="ks-perks-art" aria-hidden="true"></div></div></div><p class="ks-browse"><a class="ks-btn ks-btn-2" href="https://go.koh.com/hc-body-care" target="_blank" rel="noopener noreferrer">Browse all Body Care articles &#x2192;</a></p><p class="ks-reviewed">Last reviewed: October 2026 &#xB7; Koh Australia</p><script type="application/ld+json">{"@context":"https://schema.org","@graph":[{"@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Help Centre","item":"https://koh.com/pages/help-centre"},{"@type":"ListItem","position":2,"name":"Body Care","item":"https://go.koh.com/hc-body-care"},{"@type":"ListItem","position":3,"name":"What's the difference between Koh Hand Wash and Body Wash?"}]},{"@type":"TechArticle","@id":"#hand-wash-vs-body-wash","headline":"What's the difference between Koh Hand Wash and Body Wash?","description":"Koh Sensitive Hand Wash is built for frequent daily washing. Sensitive Body Wash is built for the whole body. Both fragrance-free, pH 5.5, HRIPT dermatologically tested.","inLanguage":"en-AU","author":{"@type":"Organization","name":"Koh"},"publisher":{"@type":"Organization","name":"Koh"}}]}</script></article>

What's the difference between Hand Wash and Body Wash?

Open, fill and close the Quick-Flow Tap on Sensitive Hand Wash and Body Wash refill boxes in 10 steps →

<article id="quick-flow-tap-instructions" class="promo-article" itemscope itemtype="https://schema.org/FAQPage" data-ks data-family="bodycare"><p><strong>TL;DR:</strong> Push the perforated panel on your <a href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Hand Wash</strong></a> or <a href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Body Wash</strong></a> refill box to reveal the Quick-Flow Tap. Practise turning it anticlockwise while the box is on its back, then stand the box upright, line your bottle up with the arrow, and twist to fill. Turn it clockwise until it locks to close it fully.</p><div class="ks-div"><div class="ks-div-line"><br></div><span>Read on &#x2193;</span><div class="ks-div-line"><br></div></div><div class="ks-rail" role="group" aria-label="Photos of Sensitive Hand Wash and Sensitive Body Wash"><a class="ks-rail-card" href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_1.5L-Eczema.jpg?width=600" alt="Koh Sensitive Hand Wash refill box" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_Lifestyle_Insitu_c7f51c38-b212-4033-88a5-864d11b86ca7.jpg?width=600" alt="Koh Sensitive Hand Wash in use at the sink" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Wash_1.5L-Eczema.jpg?width=600" alt="Koh Sensitive Body Wash refill box" loading="lazy"></a><a class="ks-rail-card" href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Wash_Lifestyle_Insitu_f2f42f55-eb37-4f99-b572-109a40d86b16.jpg?width=600" alt="Koh Sensitive Body Wash in use in the shower" loading="lazy"></a></div><hr><div class="ks-card"><p class="ks-card-title">&#x2713;&#xA0;Why a new tap?</p><p>Sensitive Hand Wash and Sensitive Body Wash come in a richer formula, dispensed through the new Quick-Flow Tap. It&apos;s a twist tap, not the pull/push tap on our Cleaning and Laundry range. Here&apos;s how it works.</p></div><hr><div itemprop="mainEntity" id="opening-the-tap" itemscope itemtype="https://schema.org/Question"><h2 itemprop="name" id="how-do-i-open-the-tap-on-my-body-care-box">How do I open the tap on my Body Care box?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">Lay the box on its back and push open the perforated OPEN HERE section. Pull the tap through until the black collar sits flush with the box, then line the arrow up with the chemical nasties text. Practise turning it anticlockwise slowly until it unlocks, keep twisting until the opening appears, then twist it clockwise to close and stand the box upright with the tap facing you.</p><div class="ks-grid"><div class="ks-media"><span class="fr-video fr-deletable fr-fvc fr-dvb fr-draggable" contenteditable="false"><video controls autoplay muted loop playsinline preload="auto" class="fr-fvc fr-dvb fr-draggable" style="width:100%; max-width:320px; aspect-ratio:9/16; object-fit:cover; border-radius:12px; display:block;"><source src="https://cdn.shopify.com/videos/c/o/v/1cdd488237544fdc9a04790102df7a3e.mov" type="video/mp4">Your browser doesn&apos;t support this video.</video></span></div><div class="ks-card"><div class="ks-steps"><div class="ks-step"><span class="ks-num">1</span><div><p class="ks-lead">Lay the box on its back</p><p>Find the perforated OPEN HERE section on the front of the box and push it through.</p></div></div><div class="ks-step"><span class="ks-num">2</span><div><p class="ks-lead">Pull the tap through</p><p>Pull it out gently until the black collar sits flush with the box. Don&apos;t force it further.</p></div></div><div class="ks-step"><span class="ks-num">3</span><div><p class="ks-lead">Line up the arrow</p><p>Line the arrow on the tap up with the &quot;I&apos;m free from chemical nasties&quot; text on the box. That means the tap is seated correctly.</p></div></div></div></div></div><div class="ks-card"><div class="ks-steps"><div class="ks-step"><span class="ks-num">4</span><div><p class="ks-lead">Practice run: turn to unlock</p><p>With the box still on its back, turn the tap anticlockwise slowly until you feel it unlock. This just unlocks the tap. It won&apos;t open the flow yet.</p></div></div><div class="ks-step"><span class="ks-num">5</span><div><p class="ks-lead">Keep twisting to see the opening</p><p>Keep twisting slowly and you&apos;ll see the opening appear. That&apos;s where the liquid flows from.</p></div></div><div class="ks-step"><span class="ks-num">6</span><div><p class="ks-lead">Close it and stand the box up</p><p>Twist the tap clockwise to close it again, then stand the box upright with the tap facing you.</p></div></div></div></div></div></div><hr><div itemprop="mainEntity" id="filling-your-bottle" itemscope itemtype="https://schema.org/Question"><h2 itemprop="name" id="how-do-i-fill-my-pump-bottle-from-the-tap">How do I fill my pump bottle from the tap?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">Line your empty pump bottle up with the tap&apos;s downward arrow. Turn the tap anticlockwise the same way as your practice run, starting with a small turn, because the flow comes fast. Fill to about 2 cm below the neck of the bottle, which takes around 15 seconds on full flow. Turn the tap clockwise until it locks to close it fully when you&apos;re done.</p><div class="ks-card"><div class="ks-steps"><div class="ks-step"><span class="ks-num">7</span><div><p class="ks-lead">Line your bottle up with the arrow</p><p>Hold your bottle right up against the tap, lined up with the arrow pointing down.</p></div></div><div class="ks-step"><span class="ks-num">8</span><div><p class="ks-lead">&#x26A0;&#xA0;Turn the tap to start the flow</p><p>Turn it anticlockwise the same way as your practice run. Start with a small turn. The further you open it, the faster the flow.</p></div></div><div class="ks-step"><span class="ks-num">9</span><div><p class="ks-lead">&#x26A0;&#xA0;Fill to about 2 cm below the neck</p><p>This takes around 15 seconds on full flow, so keep an eye on the level as you go.</p></div></div><div class="ks-step"><span class="ks-num">10</span><div><p class="ks-lead">Turn clockwise to close</p><p>Twist the tap clockwise until you feel it lock into place.</p></div></div></div></div></div></div><hr><div itemprop="mainEntity" id="flow-control-and-stiff-tap" itemscope itemtype="https://schema.org/Question"><h2 itemprop="name" id="how-do-i-control-the-flow-or-what-if-the-tap-feels-stiff">How do I control the flow, or what if the tap feels stiff?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">Open the tap a little for a slower trickle, or further for a faster pour, and close it at any time to stop. If the tap feels stiff to turn, grip it with a tea towel for extra leverage. If it still won&apos;t turn, don&apos;t force it. Contact our team and we&apos;ll help.</p><div class="ks-card"><div class="ks-grid"><div><p class="ks-card-title">&#x2713;&#xA0;Control the flow</p><p>Open the tap a little for a slower trickle, or further for a faster pour. Close it at any time to stop.</p></div><div><p class="ks-card-title">&#x26A0;&#xA0;Tap feels stiff to turn</p><p>Grip it with a tea towel for extra leverage. If it still won&apos;t turn, don&apos;t force it. <a href="https://koh.com/pages/contact?hcUrl=%2Fen-US" target="_blank" rel="noopener noreferrer"><strong>Contact our team</strong></a> and we&apos;ll help.</p></div></div></div></div></div><hr><div class="ks-pcards"><div class="ks-pcard" data-handle="hand-wash"><a class="ks-pcard-img" href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Hand-Wash_1.5L-Eczema.jpg?v=1778722218&amp;width=600" alt="Koh Hand Wash 1.5L"></a><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/products/hand-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Hand Wash</strong></a></p><p>Made from natural ingredients, nourishes without stripping.</p><p class="ks-pcard-price" data-ks-price data-variant="41065108275272"></p><div class="ks-actions"><a class="ks-btn" href="https://koh.com/cart/add?id=41065108275272&amp;quantity=1" target="_blank" rel="noopener noreferrer">Add to cart</a><a class="ks-reviews" href="https://koh.com/products/hand-wash#:~:text=Product%20Reviews" target="_blank" rel="noopener noreferrer">Read reviews</a></div></div></div><div class="ks-pcard" data-handle="body-wash"><a class="ks-pcard-img" href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><img src="https://cdn.shopify.com/s/files/1/1074/1454/files/Koh_Product_Still_Body-Wash_1.5L-Eczema.jpg?v=1778652187&amp;width=600" alt="Koh Body Wash 1.5L"></a><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/products/body-wash" target="_blank" rel="noopener noreferrer"><strong>Sensitive Body Wash</strong></a></p><p>Made from natural ingredients, hydrates without drying.</p><p class="ks-pcard-price" data-ks-price data-variant="41065157623880"></p><div class="ks-actions"><a class="ks-btn" href="https://koh.com/cart/add?id=41065157623880&amp;quantity=1" target="_blank" rel="noopener noreferrer">Add to cart</a><a class="ks-reviews" href="https://koh.com/products/body-wash#:~:text=Product%20Reviews" target="_blank" rel="noopener noreferrer">Read reviews</a></div></div></div><div class="ks-pcard ks-perks"><div class="ks-pcard-body"><p class="ks-pcard-title"><a href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer"><span class="ks-sr">Koh </span>perks</a></p><p class="ks-perks-tag">loyalty program</p><p class="ks-perks-lead">Earn points. <span>Convert points to dollars.</span></p><ul class="ks-perks-list"><li>Exclusive gifts</li><li>Early access</li></ul><div class="ks-actions"><a class="ks-btn" href="https://koh.com/pages/koh-perks" target="_blank" rel="noopener noreferrer">Join Koh Perks</a><a class="ks-btn ks-btn-2" href="https://koh.com/pages/ways-to-save" target="_blank" rel="noopener noreferrer">See all ways to save</a></div></div><div class="ks-perks-art" aria-hidden="true"></div></div></div><p class="ks-browse"><a class="ks-btn ks-btn-2" href="https://go.koh.com/hc-body-care" target="_blank" rel="noopener noreferrer">Browse all Body Care articles &#x2192;</a></p><p class="ks-reviewed">Last reviewed: October 2026 &#xB7; Koh Australia</p></article>

How do I use the Quick-Flow Tap?

Sensitive Hand Wash

Sensitive Body Wash

We're always here via email, care.au@cx.koh.com or fill out the form and we'll be in touch as soon as possible. Our support hours are 9am - 5:00pm AEST Monday to Friday.

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Koh Body Care is a fragrance-free Hand Wash and Body Wash made in Australia for sensitive skin, with refillable pump bottles.

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